Equities Middle Office Application Support - Vice President in London

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Loan’s Processing Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

This is a Global team which has a follow-the-sun support model, so the applicant will be exposed to a wide range of applications and workflows. Middle Office sits in the Trade Flow between Front and Back Office teams. The applicant will be based in London and working alongside colleagues in Pune, Belfast and NAM. By working with existing technology and implementing AI solutions to complex queries, no day will be the same. The person will be working alongside various teams and will show a full knowledge of the Trade cycle.

What you’ll do:

• The Equities Middle Office Application Support role is responsible for partnering with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implement solutions.
• Hands-on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences.
• Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements.
• Acts as advisor or coach to new or junior-level analysts; allocates work.
• Participates in a weekend support rotation schedule.

What we’ll need from you:

• Experience in Middle office application support or similar.
• Understanding of Trade settlement workflows.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritisation.
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Experience of Linux servers, MSSQL, Oracle and Mongo DB as well as monitoring and observability tools.
• Knowledge/ experience of problem Management Tools.

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays).
• A discretional annual performance related bonus.
• Private Medical Care & Life Insurance.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.