Execution and Relationship Management for Leadership Development

The Execution and Relationship Management for Leadership Development is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support the implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based trainings).
• Act as the primary point person for logistics, materials management, set-up, kick-off and on-site support for programs (both classroom training and virtual instructor-led training).
• Manage, track and record development programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations).
• Responsible for creating reports and preliminary analysis on the effectiveness of all programs and interventions, tabulating and summarizing evaluation data.
• Build relationships with HR and L&D colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness.

Qualifications:

• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in Microsoft Office with an emphasis on MS Excel.
• Self-motivated and detail oriented.
• Bachelor’s/University degree or equivalent experience.

What we can offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.