At a Glance
- Tasks: Lead Transfer Agency operations, ensuring top-notch service delivery for clients.
- Company: Join Citi, a global leader in financial services with a supportive culture.
- Benefits: Enjoy 27+ days holiday, competitive salary, and private medical insurance.
- Other info: Be part of a diverse team committed to employee well-being and growth.
- Why this job: Make a real impact in a dynamic role while working in a hybrid environment.
- Qualifications: Senior experience in Transfer Agency operations and strong communication skills.
The predicted salary is between 70000 - 90000 £ per year.
The role is for the Head of Transfer Agency UK Operations based in Edinburgh. The individual will be responsible for the end to end service delivery from TA for a select number of clients.
This will involve the following:
- Ensure there are KPIs in place with the client which serve as an accurate measure of the TA service delivery and these are adjusted to meet the changing business environment.
- Maintain consistent delivery against these KPIs and work across functions in and outside of TA to address any negative trends timely and effectively.
- Sign off on the TA input to client deliverables such as the Service Pack, Board Report etc. to ensure these are presented professionally and convey the appropriate message.
- Represent TA at both internal and external client related meetings, in an active and engaged manner, promoting the strategic objectives of the business.
- Ensure regulatory adherence to relevant rules across operational activities e.g. CASS, Consumer Duty.
Requirements:
- Strong, relevant experience in a related senior level role with experience in Transfer Agency operations and management.
- Proven experience in creating and implementing processes that result in improved business performance.
- Effective verbal and written communication and analytical skills.
We offer:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Edinburgh, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities!
Head of Transfer Agency UK in Edinburgh employer: Citibank (Switzerland) AG
Citi Edinburgh is an exceptional employer that prioritises the well-being and growth of its employees, offering a hybrid working model and a competitive salary package. With generous holiday allowances, comprehensive health benefits, and a commitment to professional development, Citi fosters a supportive and inclusive work culture where every individual can thrive and contribute meaningfully to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Transfer Agency UK in Edinburgh
✨Tap into Campus Networks
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We think you need these skills to ace Head of Transfer Agency UK in Edinburgh
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Citibank (Switzerland) AG.
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How to prepare for a job interview at Citibank (Switzerland) AG
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Citibank (Switzerland) AG.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Citibank (Switzerland) AG employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
