## eCommerce Product, Senior Vice PresidentApply: Hybrid: London United Kingdom: Full time: Posted Yesterday: End Date: October 15, 2026 (12 days left to apply): 26995827Citi is looking for a Senior Vice President, eCommerce Product to lead the strategy, development, and commercialization of next-generation digital payments and embedded account solutions across the UK, Europe, and globally. Sitting within Citi's Global eCommerce and Banking as a Service team, this role carries significant ownership over eCommerce product direction — shaping offerings that serve high-growth client segments including Marketplaces, Online Travel, and other digital commerce platforms. You will work at the intersection of payments innovation, product development, client engagement, and cross-functional delivery, driving outcomes that directly impact Citi's position in the global eCommerce market.**Responsibilities*** Own the eCommerce payments product strategy for the UK and Europe regions, defining priorities based on market opportunity, client need, and revenue potential, and ensuring alignment across product, sales, and senior stakeholder groups.* Monitor market trends and competitive dynamics continuously to identify emerging eCommerce use cases, revenue opportunities, and areas where Citi can innovate.* Engage directly with high-priority clients to co-create solutions, shape strategic deal structures, and translate client needs into clearly defined product requirements.* Lead end-to-end solution design and product development in collaboration with technology teams, external partners, and functions including risk and compliance, delivering enhancements that improve client outcomes.* Establish risk assessment frameworks and client onboarding screening criteria for eCommerce segments, and maintain ongoing monitoring of existing client risk exposure.* Drive commercialization programs in close partnership with Sales, Client, and Marketing teams to convert product capabilities into measurable revenue growth.* Define and track performance targets in collaboration with Sales, using metrics to evaluate product effectiveness and inform roadmap decisions.**Required Qualifications & Skills*** Extensive experience in payments, with deep expertise in building embedded payments solutions for digital and platform-based businesses.* Demonstrated ability to lead technology and payments product development and management within large, complex organizations, with a track record of successfully bringing new products to market.* Familiarity with technology concepts including application architecture and APIs, enabling effective collaboration with engineering and platform teams.* In-depth knowledge of the Fintech and digital platform landscape, including online Marketplaces, Online Travel, and platform-based digital commerce.* Strong leadership capability with a track record of building trust across senior stakeholders, managing cross-functional teams, and delivering results in matrixed environments.* Ability to apply rigorous quantitative and qualitative analysis to solve complex problems and develop commercially viable solutions.* Clear command of risk and compliance frameworks, with the ability to embed control thinking into product design and client onboarding decisions.* Exceptional interpersonal and communication skills, with a demonstrated ability to influence across organizational boundaries and build consensus among diverse groups.**Beneficial Skills & Qualifications*** Experience navigating ambiguous, fast-moving environments and applying creative thinking to resolve novel business and product challenges.* A master's degree in a relevant field, complementing a required bachelor's degree preferred.**What We Offer**This is a senior leadership opportunity with genuine strategic influence over one of Citi's most dynamic and high-growth business areas. You will have the scope to shape product direction at a global scale, working alongside talented teams across multiple geographies and functions.* Strategic ownership of a high-impact product portfolio with visibility at the most senior levels of the organization.* Hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.* Access to global networks and cross-functional partnerships across product, technology, sales, and client teams in major markets.* Opportunities for ongoing professional development, with exposure to complex, high-stakes challenges that sharpen leadership and commercial skills.* Comprehensive financial wellbeing support and a competitive total compensation package reflective of senior-level contribution.* A performance-driven culture that values accountability, client impact, and delivery excellence.Apply now to take ownership of Citi's eCommerce product agenda and help define the future of digital payments for some of the world's most dynamic client segments. #J-18808-Ljbffr
eCommerce Product, Senior Vice President employer: Citibank (Switzerland) AG
Citi London is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across global teams. With a strong focus on employee growth, you will have access to extensive training and development opportunities while working in a hybrid environment that promotes work-life balance. Join us to be part of a forward-thinking organisation that values your contributions and empowers you to drive meaningful change in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Product, Senior Vice President
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Citibank (Switzerland) AG are looking for when hiring for a eCommerce Product, Senior Vice President.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Citibank (Switzerland) AG for the eCommerce Product, Senior Vice President, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Citibank (Switzerland) AG as a eCommerce Product, Senior Vice President, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Citibank (Switzerland) AG’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Product, Senior Vice President.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Citibank (Switzerland) AG, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Citibank (Switzerland) AG's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Citibank (Switzerland) AG. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Citibank (Switzerland) AG
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Citibank (Switzerland) AG uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Citibank (Switzerland) AG. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
