At a Glance
- Tasks: Lead data-driven initiatives to transform OTC Settlements and Payments operations.
- Company: Join Citi, a global leader in financial services with a focus on innovation.
- Benefits: Enjoy competitive salary, generous holiday allowance, and private medical insurance.
- Other info: Hybrid working model with a culture that values diversity and inclusion.
- Why this job: Make a real impact by leveraging data analytics in a dynamic environment.
- Qualifications: Experience in data analytics, process mapping, and operations within Global Markets.
The predicted salary is between 80000 - 100000 £ per year.
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Overview of Citi
Citi Market Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transforming and simplifying our operating model creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global and diverse Organisation, with a presence in over 60 Countries; covering all post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.
The Markets Operations Cash Management Treasury Operations Transformation team has been formed to support stakeholders both within Operations and across the bank, to design and deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution and a market-leading Cash Management change delivery team focusing on programme and project management, business analysis, process re-engineering, low code application development and PMO.
Role Overview:
The Derivatives Settlements Operations team is currently recruiting for a Product Development VP. This leadership role is critical to our transformation agenda, responsible for leveraging data analytics to redefine our OTC Settlements and Payments operating model. The successful candidate will spearhead data-driven initiatives to deliver tangible control enhancements and significant commercial benefits. By analyzing complex datasets, you will uncover optimization opportunities and partner with Operations, Technology, and Product teams to design, validate, and execute a best-in-class platform and process strategy.
What you'll do:
- Gain in-depth expertise of Citi’s OTC derivative products and Payments flows & operations platforms.
- Lead forensic reviews of operational processes to diagnose underlying issues and inform the design of strategic, sustainable solutions.
- Conduct in-depth analysis of large-scale settlement and payment datasets to identify key optimization opportunities, process inefficiencies, and control weaknesses.
- Translate analytical insights into compelling, data-backed business cases and investment proposals that clearly articulate cost-benefit analysis and risk mitigation advantages.
- Deliver detailed business requirements for Technology coding.
- Partner with Technology and Process Engineering teams to develop and implement advanced KPI visualizations, process maps and dashboards, transforming raw data into strategic business intelligence.
- Champion the practical application of AI, low-code automation, and generative AI tools to accelerate analysis and pioneer new approaches to operational challenges.
- Identify and manage relationships with key stakeholders across the organization, ensuring project scope is aligned with business objectives and driving the successful execution of delivery plans.
- Drive adherence to established processes, methods, and standards to support program delivery, managing the timely communication of status, issues, and risks to senior management.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency and create accountability with those who fail to maintain these standards.
What we'll need from you:
- Data Analytics & Process Mapping: Extensive, relevant experience in applying data analytics and process mapping to drive business transformation and strategic change.
- Operations or technology experience, with a strong preference for experience in Global Markets, specifically within Derivatives, Payments, or Settlements operations.
- Demonstrated consistent track record as a Business Analyst participating in the delivery of complex strategic initiatives.
- Proven experience of operating in close partnership with Banking Technology teams and external technology vendors to deliver solutions.
- Experience with practical AI (CoPilot, Devin etc) is desirable.
- Experience or knowledge of low-code automation or generative AI tooling is highly desirable.
- A proactive, results-oriented mindset with excellent communication and stakeholder management skills, capable of translating complex data into clear strategic imperatives.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Data Analytics & Process Transformation (Derivative Settlements Operations) Vice President employer: Citibank (Switzerland) AG
Citi is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. As the Global Head of Client Experience, you will lead a talented team dedicated to enhancing client satisfaction through cutting-edge AI analytics and a client-centric culture. With ample opportunities for professional growth and a commitment to employee development, Citi stands out as a leader in the financial services sector, making it an ideal place for those seeking meaningful and rewarding careers.
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