Business Development & Management, Director, Integrated Client Solutions

Business Development & Management, Director, Integrated Client Solutions

Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
Citibank (Switzerland) AG

At a Glance

  • Tasks: Drive cross-platform opportunities and develop relationships with Global Family Offices across EMEA.
  • Company: Join Citi, a leading global bank with a collaborative culture.
  • Benefits: Enjoy generous holidays, competitive salary, hybrid work, and extensive learning resources.
  • Other info: Dynamic environment with excellent career growth and a commitment to employee well-being.
  • Why this job: Make a real impact by connecting clients with innovative financial solutions.
  • Qualifications: Experience in Banking or Business Development, strong communication skills, and a collaborative mindset.

The predicted salary is between 80000 - 100000 £ per year.

The Integrated Client Solutions (ICS) team serves as the connective layer between Citi’s Banking, Markets, and Wealth businesses, driving a coordinated ‘OneCiti’ approach to client coverage and engagement.

The Director will be responsible for originating and developing cross‐platform opportunities across EMEA, with a strong focus on Global Family Office (GFO) relationships, while also supporting strategic execution, coordination, and platform build‐out. This individual will act as a trusted partner to senior bankers and wealth leaders, helping identify, structure, and deliver integrated solutions to complex client situations.

Responsibilities:
  • Client Origination & Partnership Development
    • Drive cross‐referral origination between Banking, Markets, and Wealth across EMEA
    • Identify and develop Global Family Office (GFO) opportunities, including investment, financing, and advisory needs
    • Build strong relationships with Banking coverage teams, Investment Banking, Corporate Banking, and Markets partners to surface opportunities early
    • Partner with senior stakeholders to position Citi holistically across client relationships, particularly in pre‐liquidity and strategic decision moments
    • Facilitate collaboration between Wealth, Banking, and Markets teams, ensuring consistent messaging and seamless execution
    • Help manage complex client situations requiring multiple products and geographies
    • Support senior leadership in driving adoption of the OneCiti model across EMEA
  • Business Execution & Strategic Initiatives
    • Support tracking of KPIs, referrals, and revenue outcomes, helping ensure alignment with ICS goals
    • Prepare briefing materials, presentations, and talking points for internal and client‐facing use
    • Assist in executing key strategic initiatives (e.g., GFO growth, market dashboards, referral processes)
    • Coordinate across stakeholders to ensure timely delivery of initiatives and client outcomes
    • Contribute to improvements in process, reporting, and scalability of ICS activities
    • Support execution of Day at the Firm programs, client events, and targeted engagements
Qualifications:
  • A good track record of experience in Banking, Markets, Wealth, or Business Development
  • Strong understanding of cross‐firm capabilities
  • Demonstrated ability to originate or support complex client opportunities
  • Experience working with or covering Family Offices or UHNW clients preferred
  • Strong communication and stakeholder management skills, with ability to influence across teams
  • Comfort operating in a fast‐paced, global, highly collaborative environment
  • Strong analytical and organizational capabilities with attention to detail
  • Highly collaborative, with a OneCiti mindset
  • Commercially oriented; able to identify and develop new revenue opportunities
  • Structured and execution‐focused, with ability to manage multiple priorities
  • Credible with senior stakeholders while remaining hands‐on and detail‐oriented
Education:
  • Bachelor's degree/University degree or equivalent experience

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

  • Honesty, integrity and reputation
  • Financial soundness
  • Competence and capability

In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

Business Development & Management, Director, Integrated Client Solutions employer: Citibank (Switzerland) AG

Citi London is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work environment with a hybrid model that promotes work-life balance. With generous benefits including a competitive salary, extensive holiday allowance, and access to comprehensive learning resources, employees are empowered to thrive in their careers while contributing to meaningful financial and social impacts in the community. Join us to be part of a collaborative culture that values diversity and encourages you to bring your whole self to work every day.

Citibank (Switzerland) AG

Contact Details:

Citibank (Switzerland) AG Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Development & Management, Director, Integrated Client Solutions

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!

Tip Number 2

Prepare for those interviews! Research the company inside out, especially their Integrated Client Solutions team. Be ready to discuss how your experience aligns with their goals and how you can contribute to their OneCiti approach.

Tip Number 3

Showcase your skills! Bring along examples of your past successes in business development and client management. Use specific metrics to demonstrate your impact, especially if you've worked with Global Family Offices or similar clients.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Citi and contributing to their mission.

We think you need these skills to ace Business Development & Management, Director, Integrated Client Solutions

Client Origination
Partnership Development
Cross-Platform Opportunities
Global Family Office (GFO) Relationships
Stakeholder Management
Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of Director, Integrated Client Solutions. Highlight your experience in Banking, Markets, and Wealth, and showcase any relevant achievements that demonstrate your ability to drive cross-platform opportunities.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to explain how your background aligns with our OneCiti approach and how you can contribute to developing Global Family Office relationships.

Showcase Your Communication Skills:Since strong communication is key for this position, make sure your application reflects your ability to convey complex ideas clearly. Use concise language and structure your thoughts logically to impress us right from the start.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, you can ensure all your details are captured correctly and you’ll be kept updated on your application status. Plus, it’s super easy!

How to prepare for a job interview at Citibank (Switzerland) AG

Know Your Stuff

Before the interview, dive deep into Citi's Integrated Client Solutions and understand how they operate. Familiarise yourself with their approach to client engagement, especially regarding Global Family Offices. This knowledge will help you speak confidently about how you can contribute to their goals.

Showcase Your Network

Be ready to discuss your existing relationships within Banking, Markets, and Wealth. Highlight specific examples of how you've driven cross-referrals or developed partnerships in the past. This will demonstrate your ability to integrate seamlessly into their OneCiti model.

Prepare for Complex Scenarios

Expect questions that assess your problem-solving skills in complex client situations. Think of examples where you've successfully managed multiple priorities or collaborated across teams to deliver integrated solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Engage with Questions

At the end of the interview, have insightful questions ready that show your interest in Citi's strategic initiatives and how you can support them. Ask about their current challenges in client engagement or how they measure success in their cross-platform opportunities. This shows you're not just interested in the role, but also in the company's future.