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- Tasks: Lead issue quality control and engage with stakeholders to ensure compliance and effective remediation.
- Company: Join Citi, a global leader in financial services with a commitment to innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Be part of a diverse team that values inclusion and equal opportunity.
- Why this job: Make a real impact by driving sustainable solutions in a dynamic financial landscape.
- Qualifications: 6-10 years in operational risk management or compliance; strong analytical and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
The Vice President (VP), Issue Quality Control and Engagements Lead will be responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. This includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline.
Additional responsibilities include supporting the business in coordinating non-regulatory engagements from planning to reporting including the reporting of their status to senior management.
Key Responsibilities:- Issue Quality Control (IQC): Execute Quality Control activities across the full issue lifecycle in line with Issue Management, Quality Controls, and where required Quality Assurance procedures.
- Assess issue pervasiveness, challenge severity, impact and navigate management in the drafting of risk driven observations.
- Challenge Management’s proposed remediation approach ensuring that it addresses root causes, it is sustainable and adheres to external (regulatory) & internal (policy) requirements.
- Support key stakeholders in the design and development of corrective action plans to address identified control gaps or failures.
- Leverage lessons learned from prior IQC reviews to improve the quality of remediation & timely closure of issues.
- Non-Regulatory Engagements: Establish a network of key stakeholders in control functions to enable effective collaboration and partnership during engagements.
- Engage IA, ORM, ICRM, etc. on Audit/Exam scoping, bringing in SMEs as needed, to manage exercise scope; get business de-scoped where it makes sense.
- Support the business throughout all phases of the review/exam lifecycle by advising on scope determination, advising business/function on the drafting of responses to optimize for positive outcomes.
- Challenge response drafts for adequacy before submitted back.
- Engage issues management resources to assist owners in issue lifecycle activities should Issues/CAPs be raised from the exercise.
- Issue Reporting & Analysis (across IQC and Engagement’s): Create and continuously maintain a comprehensive, centralized view of the progress of planned non-regulatory engagements with potential impact to the business processes and teams, including planned coverage of internal control functions.
- Design and deploy reporting capability to ensure effective and timely communication of progress of these engagements including scope, impact on the business teams and prompt escalation of potential concerns.
- Contribute to a robust process for reporting key updates of issue status, and escalating areas of concerns in timely manner. Valuable input would primarily derive from issue QC activities.
- Utilize analytics tools to assess issue themes and trends together with their associated root causes and risks. Analysis should drive valuable propositions around thematic or targeted remediation.
- Support identification and analysis of potential control gaps and operational risks for the business and the Franchise, leveraging data analysis to assess impact.
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
- Bachelor's/University degree, Master's degree preferred.
Job Family: Issue Management
Most Relevant Skills: Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.
Vice President (VP), Issue Quality Control and Engagements Lead in Belfast employer: Citibank (Switzerland) AG
Contact Detail:
Citibank (Switzerland) AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President (VP), Issue Quality Control and Engagements Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at Citi or in similar roles. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching common questions for VP roles in issue quality control. We should also think about our past experiences that align with the job description and be ready to share those stories.
✨Tip Number 3
Showcase our analytical skills during the interview. Bring examples of how we've tackled complex issues in the past, especially in risk management or compliance. This will help us stand out as a strong candidate.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit.
We think you need these skills to ace Vice President (VP), Issue Quality Control and Engagements Lead in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operational risk management and compliance. We want to see how your skills align with the role of VP, Issue Quality Control and Engagements Lead.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, include examples of how you've evaluated complex risk and control activities in your previous positions. We love seeing real-life applications of your skills!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your achievements and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Citibank (Switzerland) AG
✨Know Your Stuff
Make sure you thoroughly understand the role of Vice President, Issue Quality Control and Engagements Lead. Familiarise yourself with key responsibilities like issue management and compliance. Brush up on relevant regulations and internal policies to show you’re not just a fit for the role, but also for the company culture.
✨Prepare Real-Life Examples
Think of specific instances from your past experience where you've successfully managed operational risks or implemented sustainable solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your analytical skills and problem-solving abilities effectively.
✨Engage with Stakeholders
Since the role involves coordinating with key stakeholders, be ready to discuss how you’ve built relationships in previous roles. Highlight your communication skills and give examples of how you’ve collaborated with different teams to achieve common goals. This shows you can navigate complex environments.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to issue management and quality control. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals. It’s a two-way street!