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- Tasks: Support trading applications and ensure smooth operations for global finance.
- Company: Join Citi, a leader in redefining global finance with innovative tech solutions.
- Benefits: Enjoy competitive salary, 27 days leave, private medical care, and hybrid work options.
- Other info: Be part of a diverse team with excellent growth opportunities and a supportive culture.
- Why this job: Make a real impact in finance while developing your skills in a dynamic environment.
- Qualifications: Strong problem-solving skills and experience in application support preferred.
The predicted salary is between 55000 - 65000 ÂŁ per year.
Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
The Spread Products (SP) production management group provides direct support to a diverse set of trading desks all trading under the “SP” banner with a focus on the ITIL support procedures and protocols. Your responsibilities will be aligned to supporting all the tools that the front office business & traders need to facilitate its franchise within Citi, providing exposure to the entire breadth of the SP Technology. We are the first line of technical defence, working closely with our partners in our SP business including Sales, Trading, Operations, and Risk & Controls to ensure stable platforms which enable us to be the best for our clients.
Role Overview:- Supporting Spread Products Risk calculation and feed generation applications.
- Part of a global follow-the-sun team ensuring overnight risk batches complete successfully and within SLAs.
- Investigate issues raised by downstream partners on feeds delivered to them, improving data quality checks, monitoring and alerting.
- Work closely with the in-house dev teams, escalating issues where needed.
- Track incidents in Service Now, own the stability book of work in Jira.
- Improve monitoring, observability and controls for our stack.
- Improve resiliency and recoverability for our stack, holding our dev team accountable.
- Strong problem solving and analytical skills.
- Multi-tasking and prioritisation of issues based on impact.
- Ability to work under pressure, reacting quickly to issues and outages.
- Mindset of constant improvement and anticipating issues.
- Good all-round technical skills. Log analysis, scripting, Unix, SQL.
- Good communication skills, facing off to technical and business stakeholders.
- Experience in a L2 application support role.
- Experience within Banking / Markets Technology.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Spread Products - Applications Support Senior Analyst - Assistant Vice President in Belfast employer: Citibank (Switzerland) AG
Contact Detail:
Citibank (Switzerland) AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spread Products - Applications Support Senior Analyst - Assistant Vice President in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at Citi or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves problem-solving and analytical skills, practice common scenarios you might face in applications support. We want you to shine!
✨Tip Number 3
Show off your communication skills! Be ready to explain complex technical issues in simple terms. This will impress the interviewers and show that you can effectively liaise with both technical and business stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Citi. Let’s get you that job!
We think you need these skills to ace Spread Products - Applications Support Senior Analyst - Assistant Vice President in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your problem-solving abilities and any relevant technical skills, like SQL or Unix, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the role and how your background aligns with our needs. Be specific about your experience in application support and how you can contribute to our team.
Showcase Your Communication Skills: Since you'll be facing off with both technical and business stakeholders, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect this ability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Citibank (Switzerland) AG
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in areas like log analysis, scripting, Unix, and SQL. Be ready to discuss how you've used these skills in past roles, particularly in application support or similar environments.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex issues under pressure. Think about specific incidents where you had to prioritise tasks based on impact and how you ensured stability in a fast-paced environment.
✨Communicate Effectively
Practice explaining technical concepts in simple terms. You'll need to face off with both technical and business stakeholders, so being able to communicate clearly and effectively is key. Consider role-playing with a friend to refine your approach.
✨Demonstrate a Mindset of Improvement
Be ready to discuss how you've contributed to process improvements in previous roles. Highlight any initiatives you've taken to enhance monitoring, observability, or controls, and how these efforts benefited your team or organisation.