Senior UX Designer / UX Lead - Belfast

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

Qualifications:

• Significant years experience in software development specifically Figma
• Strong analytical and quantitative skills; Data driven and results-oriented
• Experience in running high traffic, distributed, cloud based services
• Experience in affecting large culture change
• Experience leading infrastructure programs
• Skilled at working with third party service providers
• Excellent written and oral communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

What we’ll provide you:

• By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Responsibilities:

• Drive and support product vision from concept to production
• Proactively understand and incorporate customer learnings to know when to enhance or sunset existing products
• Provide cross-organizational and cross-disciplinary solutions across the company
• Use creative process and design thinking to improve products
• Support business stakeholders to create or improve marketing campaign strategies and their effectiveness
• Launch, manage and optimize digital feature enhancements across all channels, and closely monitor, measure, and report on feature performance
• Provide thought leadership through hard-hitting, high quality data analysis and research
• Evaluate new product concepts for viability and present them to senior stakeholders for approval
• Convert ideas into basic wireframes to provide direction to UX and UI Designers
• Be able to listen well, effectively negotiate, and diplomatically manage conflicting points of view, as well as influence others in an organization to ensure alignment and progress
• Train stakeholders on new products and interfaces, including new features and customer experience
• Be able to work with and manage outside vendors and agencies, and own stewardship of their work and deliverables
• Propose and identify ground-breaking solutions that can be executed once approved by stakeholders
• Demonstrates ability to attract senior talent
• Facilitates understanding of broader organizational tenets and strategic goals for department
• Recognizes trends for larger-scale development needs within and across teams and builds plans to develop skills
• Shares talent development best practices across organization
• Audits department goals to ensure alignment with broader organizational goals; is accountable for department performance against goals
• Sets high performance standards for department
• Plans and advocates for department resources
• Develops and communicates department vision that supports the broader organizational vision
• Ensures team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.