Markets Operations Transformation Program Manager - Vice President in Belfast

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The Program Management Lead is a strategic professional who stays abreast of developments within their own field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Support strategic direction, development and implementation of data quality procedures, policies and controls to ensure the accuracy, completeness, and consistency of data across all systems and processes.
• Implement data governance model for Markets Ops, ensuring raising and managing Data.
• Partner with Markets Ops team to assess data concepts and Critical Data elements.
• Identify and raise DCRMs, partnering with Technology, Markets Data Stewards and the Markets Business to ensure remediation.
• Track record of delivering and managing large, technical data programs across multiple businesses and geographies.
• Strategic thinker with proven ability to lead global teams in a large organisation.
• Demonstrated experience in delivering change in a collaborative, agile team environment as well as more standard frameworks.
• Ability to monitor tight deadlines, or unexpected requirement changes.
• Demonstrated ability to lead, plan, organise and prioritise work within a delivery framework.
• Strong collaboration, communication and coaching skills.
• Excellent client servicing and presentation skills.
• Strong ability to establish, build and maintain strong effective working relationships at all levels of the organization.
• Knowledge of modern technology, architecture and infrastructure.
• Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes.
• Works with Operations stakeholders and builds and manages relationships.
• Works with stakeholders to ensure program scope definition meets operations objective, ensuring requirements are clearly documented and well understood by all stakeholders and Technology.
• Support the Operations line team with their test preparation and execution.
• Leads the identification and drives resolution of issues, including those outside of the immediate workstream within their remit.
• Drives adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards.

Qualifications:

• Significant relevant experience.
• Demonstrate a consistent track record having worked with Transformation as a Business Analyst, Project Manager managing teams and delivery on large, strategic cross-functional projects.
• Strong Excel skills.
• SQL skills also preferable.
• Strong working knowledge of Global Markets and Global Markets Operations.
• Prior Data Analytics and/or Governance experience a plus.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.