At a Glance
- Tasks: Lead technical support for finance applications and drive stability improvements.
- Company: Join Citi, a global leader in finance and technology.
- Benefits: Enjoy competitive salary, 27 days leave, private medical care, and hybrid work options.
- Other info: Collaborative culture with mentorship and continuous learning opportunities.
- Why this job: Make an impact on global finance while developing your skills in a dynamic environment.
- Qualifications: Experience in front office support and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
The Finance Desk (FD) support group provides technical and business support for Citi’s global Finance Desk. Support teams are located in multiple regions; Belfast, Sydney, India and Mississauga. The ‘Finance Desk Application Suite’ application hosts web based components and Informational business content for Finance Desk trading and related business areas. The ‘Finance Workstation’ application is a trade capture system used by Global Finance Products area for capturing Repos, Buy/sellbacks, Borrow/Loans & some Money market transactions.
We are searching for a highly motivated and enthusiastic technical senior for Finance Desk support team– based in Belfast. We work in partnership with the business running the application production platform, providing quick resolutions to their issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. The role will entail working closely with senior business partners, developing application knowledge, driving and tracking projects around stability and service improvement, incident resolution and follow-up activities and providing strategic technical solutions.
Key Responsibilities:- You will be working closely with regional teams in Sydney, India, UK, US and Canada operating in a follow-the-sun global model, along with application developers and business analysts in the team.
- Global Oversight of Finance Desk Support function with Rates Technology – facing off to senior Business and Technology stakeholders.
- Provide user and batch support for trade booking application ‘Finance Workstation’ and ‘Positions’.
- Start of day checks, continuous monitoring of application and underlying infrastructure.
- Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
- Develop and maintain technical support documentation.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Participate in application releases, testing and deployment into production.
- Perform post release checkouts after application releases and infrastructure updates.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency and Effectiveness initiatives.
- Good interpersonal and communication skills, great teammate.
- Basic Business knowledge/ understanding of financial markets and products.
- IT/spreadsheet/analytical/modelling skills.
- UNIX (Solaris/Linux) knowledge and practical usage.
- Oracle SQL knowledge and practical usage.
- Strong analytical skills & attention to detail.
- Repo Trading Experience Desirable.
- Strong Leadership Qualities.
- Experience working in a front office support environment.
- Business knowledge/ understanding of financial markets and products, particularly Credit and Rates Derivatives Flow.
- Good UNIX (Solaris/Linux) knowledge and practical usage.
- Extensive Oracle SQL knowledge and practical usage.
- Previous experience of electronic markets and straight through processing.
- Strong analytical skills & attention to detail.
- Repo Trading Experience Desirable.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays).
- A discretional annual performance related bonus.
- Private Medical Care & Life Insurance.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Finance Desk Applications Support - Technical Lead - Vice President in Belfast employer: Citibank (Switzerland) AG
Citi is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Finance Desk Applications Support - Technical Lead role in Belfast. With a commitment to employee growth through mentorship and continuous learning, Citi offers a competitive salary, generous annual leave, and a hybrid working model that promotes work-life balance. Employees benefit from a range of perks including private medical care, performance bonuses, and special discounts, all while contributing to innovative solutions that shape the future of global finance.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Desk Applications Support - Technical Lead - Vice President in Belfast
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Finance Desk Applications Support - Technical Lead - Vice President in Belfast
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Citibank (Switzerland) AG.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Citibank (Switzerland) AG's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Citibank (Switzerland) AG
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Citibank (Switzerland) AG.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Citibank (Switzerland) AG will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Citibank (Switzerland) AG employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
