At a Glance
- Tasks: Provide technical support for Equities applications and ensure high availability for clients.
- Company: Join Citi, a leading global bank with a diverse and inclusive culture.
- Benefits: Enjoy competitive salary, 27 days leave, private medical care, and hybrid working.
- Other info: Access to extensive training resources and opportunities for career growth.
- Why this job: Gain hands-on experience in a fast-paced environment while driving improvement and innovation.
- Qualifications: Experience in application support, SQL knowledge, and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi technology are seeking a highly motivated middle office IT professional to join our Production support team in Belfast. The Equities Middle office application support team provides technical and business support across our suite of booking, reconciliation settlement facing applications which help our front office facilitate business with Citi's external client base. Our team is tasked with the responsibility of ensuring high availability of these applications for our business and clients.
What we do: We work in partnership with our business, operations and technology partners to provide best in class support within our production environment, providing quick resolutions to their issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. This role will entail working closely with business partners therefore effective communication and understanding your audience is important.
Who will be a great fit here? A dedication to learning and a true passion for driving improvement is essential to be successful. We are looking for candidates who can communicate effectively, are highly motivated and possess the ability to thrive in a fast paced working environment. We value diversity and so do you.
Key Responsibilities:
- Previous experience within an Application Support based role
- Experience supporting applications hosted within Unix environment
- Database SQL knowledge
- Good all-round technical skills
- Experience with some programming languages and willingness/ability to learn
- Adaptable and enjoy working within a fast-paced environment
- Ability to multi task with sharp problem solving skills
- Effective communicator, able to build relationships and rapport easily
- Effective written and verbal communication with an ability to explain technical issues in simple terms that non-IT staff can understand, adjusting appropriately for relevant stakeholder
- Passion for learning and continuous development/improvement
- Statistical and analytical mind set with proactive ingenuity and creativity
- Attention to detail
- Team player
- Experience in providing effective Change, Incident and Problem Management
Other desirable experience or qualifications:
- Previous experience with ITRS Geneos Monitoring and Service Now
- Experience working within Financial organisation
- Experience providing production support for franchise critical applications
- ITIL Knowledge/Certifications
- Knowledge of Fix Protocol
What development value does this role offer?
- Develop Domain Expertise in Citi’s Equities Production platforms
- Opportunity to work across with Equities businesses in Citi
- Significant interaction with senior technology and business partners
- Opportunity to develop support and technical expertise to work in a diverse team with varied strengths that handles critical business/technology issues every single day
- You will gain significant experience of the advanced technologies used to run our business regionally and globally, giving you the vast exposure to new and existing methodologies and systems
- Citi offer access to great training/development courses
Education:
- Bachelor’s/University degree or equivalent experience
- Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience
What we’ll provide you:
- By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Equities Middle Office - Application Support Analyst in Belfast employer: Citibank (Switzerland) AG
Citi is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Equities Middle Office - Application Support Analyst role in Belfast. With a commitment to employee growth, Citi offers extensive training resources, competitive benefits including 27 days of annual leave, and a hybrid working model that promotes work-life balance. Joining Citi means being part of a global leader in finance, where your contributions directly impact the success of our clients and the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Equities Middle Office - Application Support Analyst in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at Citi or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with Unix environments and SQL databases. We want to see that you're ready to tackle those fast-paced challenges head-on!
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples where you've tackled tricky issues in past roles. This will demonstrate your ability to thrive in a dynamic environment, just like the one at Citi.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Citi!
We think you need these skills to ace Equities Middle Office - Application Support Analyst in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Equities Middle Office role. Highlight your experience in application support, especially within a Unix environment, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Remember, effective communication is key, so keep it clear and engaging.
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us that you’re proactive and keen to join our team at Citi!
How to prepare for a job interview at Citibank (Switzerland) AG
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Unix environments and SQL databases. Be ready to discuss any relevant programming languages you've worked with and how they apply to the role.
✨Communicate Like a Pro
Since this role involves working closely with business partners, practice explaining complex technical issues in simple terms. Think about examples where you've successfully communicated with non-IT staff and be prepared to share those stories.
✨Show Your Problem-Solving Skills
Prepare to discuss specific instances where you've tackled challenging problems in a fast-paced environment. Highlight your analytical mindset and any creative solutions you've implemented in previous roles.
✨Demonstrate Your Passion for Learning
Citi values continuous improvement, so be ready to talk about how you've pursued learning opportunities in the past. Share any courses or certifications you've completed, especially those related to ITIL or financial services.
