At a Glance
- Tasks: Lead strategic initiatives to enhance application resilience and drive innovation in global finance.
- Company: Join Citi, a leader in redefining global finance with cutting-edge technology.
- Benefits: Enjoy competitive salary, 27 days leave, private medical care, and hybrid work options.
- Other info: Be part of a diverse team committed to inclusivity and continuous learning.
- Why this job: Make a real impact on global finance while growing your career in a dynamic environment.
- Qualifications: Experience in software engineering or project management with strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
- Paid Parental Leave
Engineer the future of global finance.
At Citi, our Tech team doesn’t just support finance – we are helping to redefine it.
Every day, $5 trillion crosses through our network.
We do business in 180+ countries operating at a scale few can match.
From deploying advanced AI to helping shape global markets, we build systems that matter.
Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities.
Help solve real‑world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
As a Program Manager for Strategic Initiatives at the Vice President level, you will play a critical role in executing our firm‑wide strategies, with a focus on enterprise resiliency and recoverability.
You will be responsible for leading and driving key workstreams, ensuring the successful delivery of projects that enhance the resilience of our critical applications and support broader strategic goals.
This role is crucial for governing the implementation of enhanced testing, recovery, and reporting capabilities, ensuring our critical business services remain within defined impact tolerances and minimizing client impact.
Implement Enhanced Testing and Recovery
- Lead and govern the implementation and execution of Production Swing testing for critical applications, ensuring applications run from their alternate site for a minimum of 5 days.
- Drive the implementation and oversight of Data Recovery testing, ensuring applications can recover critical data from backup solutions within the defined Impact Tolerance (ITOL).
- Drive the onboarding of critical applications to the One‑Touch Recovery orchestration solution.
- Develop and execute strategies to minimize the Recovery Time Actual (TRTA) for critical applications.
Design and Architecture
- Serve as a key champion for resilient application design, advocating for and integrating resiliency principles into architectures, and driving the adoption of established resiliency patterns.
- Leverage cloud‑native services and features to enhance application resiliency. This includes services for auto‑scaling, load balancing, and disaster recovery.
- Explore and implement chaos engineering practices to proactively identify and address system weaknesses under stress.
- Partner with IO owners and platform teams to expand OTR capabilities across diverse technology stacks through API development and integration.
Proactive Vulnerability Management
- Proactively identify vulnerabilities through regular architecture reviews, comprehensive scenario testing, and foundational testing.
- Document and demonstrate mitigation efforts for all discovered vulnerabilities.
This includes developing remediation plans, implementing necessary changes, and validating the effectiveness of mitigations.
- Ensure that all identified vulnerabilities have remediation plans scheduled.
Operational Resilience Adherence
- Govern and ensure that all critical applications adhere to operational resilience testing and recovery requirements.
- Collaborate with relevant stakeholders to define and maintain appropriate impact tolerances for critical business services.
- Ensure adherence to regulatory requirements for operational resilience including MAS, OCC, and other jurisdictional mandate
Performance Measurement and Reporting
- Monitor and report on key resilience metrics, including the number of applications executing production swing tests, the number of applications on One‑Touch Recovery, recovery times and adherence to operational resilience requirements.
- Provide regular updates to senior management on the status of resilience initiatives and key performance indicators.
- Drive the development of resiliency dashboards and self‑service reporting capabilities to provide transparency into program progress and application resiliency posture.
Key Qualifications
- Experience in software engineering, site reliability engineering (SRE), or technology risk and controls.
- Experience in a program or project management role, delivering complex, cross‑functional technology initiatives.
- Proven expertise in analyzing complex application, database, network, and OS issues across distributed, large‑scale, customer‑facing systems.
- Strong understanding of resiliency principles, including disaster recovery, data recovery, and high‑availability architecture.
- Excellent communication skills and a proven ability to work effectively across multiple business and technical teams.
- Bachelor's degree in Computer Science, Engineering, or an equivalent field.
What we’ll provide you
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.
We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
- Job Family Group: Technology
- Job Family: Applications Support
- Time Type: Full time
- Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Strategic Initiatives Program Manager – Vice President employer: Citi
Citi is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a fast-paced financial services environment. With generous benefits such as 27 days of annual leave, private medical care, and extensive learning resources, employees are empowered to grow both personally and professionally. Located in a vibrant city, Citi provides unique opportunities for collaboration across global teams, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Initiatives Program Manager – Vice President
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Strategic Initiatives Program Manager – Vice President at Citi!
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We think you need these skills to ace Strategic Initiatives Program Manager – Vice President
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Citi. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Citi
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Citi. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
