At a Glance
- Tasks: Lead the strategy and execution of T&E products across UK and Europe.
- Company: Join Citi, a global leader in financial services with a mission to drive economic progress.
- Benefits: Enjoy competitive salary, generous holiday allowance, private medical insurance, and hybrid working model.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact in a senior role at a top financial institution.
- Qualifications: Experience in banking or payments, strong project management skills, and a relevant degree.
The predicted salary is between 80000 - 100000 € per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Commercial Cards team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi Commercial Cards is the leading provider of Charge Card solutions to multinational corporations and public sector organizations, offering global payment capabilities in more than 100 countries. Together, the Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi’s business expense management offering, leveraged by over 8 million cardholders around the world.
This senior role is responsible for leading Citi's strategy and execution of T&E business and digital capabilities across the UK and Europe. The role carries responsibility for overseeing all of Citi’s T&E products and solutions, including Walking Plastic Cards, Virtual Cards, Central Travel Account, Meetings/Events related solutions, and our digital channels. The role will work closely with global commercial cards product leads, Sales, Client Executives and functions such as Onboarding, Operations, Technology, Service, Compliance, and others to drive meaningful outcomes and deliver on Citi’s growth ambitions.
The successful candidate will have relevant experience in Commercial Cards or Payments space, demonstrated Product Management expertise and new Product/solution roll out experience, sharp commercial acumen, and awareness of relevant innovations and market dynamics to capitalize on growth opportunities.
Product Management- End‑to‑end ownership of all Products and Solutions within the T&E space across UK and Europe.
- Lead the end‑to‑end product launch lifecycle for new products and capabilities, including implementation of new Virtual Card offerings and rollout of the mobile Virtual Card Account offering.
- Develop detailed product requirements for business and regulatory enhancements and collaborate with cross‑functional teams to implement the required enhancements by overseeing functional scope, testing and go‑live readiness.
- Drive enhancements to our dual network issuance proposition, supporting the transformation of Commercial Cards services towards a digital‑centric and API‑led offering.
- Deep dive into existing portfolio to identify opportunities, look out for trends, mitigate risks and drive revenue growth and margin improvement.
- Provide client pitch support, develop compelling use cases, and conduct competitive intelligence mapping to drive commercial success for T&E and digital capabilities.
- Collaborate with Sales, Client Executives, and Onboarding Managers to identify market opportunities and support strategic business growth initiatives.
- This is a senior role, with ownership of T&E product strategy, product positioning, business management, sales enablement, and partnership/alliance development and management across UK and Europe.
- The role requires interaction with senior leadership on a regular basis.
- Act as a lead Subject Matter Expert to consult for various functions, providing consultative support to Sales, Account Management, On‑boarding, Technology, Operations, and other teams with detailed technical understanding of our system, platform, and digital features & solutions.
- Maintain and grow relationships within the T&E vertical with Networks, Partners, and broader ecosystem players.
- Relevant industry experience, preferably across the banking & payments space.
- Commercial or consumer cards experience strongly encouraged.
- Results‑oriented, critical thinker, with strong commercial skills.
- Capability to communicate at all levels and work in cross‑functionally / highly matrixed environment.
- Strong project management skills, able to understand & influence large projects and development cycles.
- Project Management certification a plus.
- Familiarity with main product development methods (Agile, SAFe) will also be helpful.
- Ability to optimise product and GTM decisions in a complex environment with competing opportunities.
- University degree (Bachelor and above) in Business, Finance, Engineering, Information Systems.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- Discretionary annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Senior Vice President, Commercial Cards Travel & Entertainment Product Head, UK & Europe employer: Citi
Citi is an exceptional employer that prioritises the well-being and growth of its employees while fostering a dynamic and inclusive work culture. With a competitive salary, generous holiday allowance, and a hybrid working model, employees are empowered to achieve a healthy work-life balance. Additionally, Citi offers extensive learning and development resources, ensuring that team members can continuously enhance their skills and advance their careers within a leading global financial institution.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Vice President, Commercial Cards Travel & Entertainment Product Head, UK & Europe
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills and experiences effectively. Remember, confidence is key!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. A little follow-up can go a long way in making a positive impression.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Senior Vice President, Commercial Cards Travel & Entertainment Product Head, UK & Europe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your experience in Commercial Cards and Payments, and don’t forget to showcase your product management expertise. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Senior Vice President role. Share specific examples of your achievements and how they relate to the T&E space. Let your personality come through!
Showcase Your Problem-Solving Skills:In your application, highlight instances where you've tackled complex challenges. We love candidates who can think critically and drive meaningful outcomes, so share those success stories that demonstrate your analytical prowess.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Citi
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Citi's T&E products and solutions. Familiarise yourself with the specifics of Walking Plastic Cards, Virtual Cards, and Central Travel Accounts. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Commercial Acumen
Be prepared to discuss how you've driven revenue growth and margin improvement in previous roles. Bring examples of how you've identified market opportunities and developed compelling use cases. This will highlight your ability to contribute to Citi's commercial success.
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with various teams, think of examples where you've successfully collaborated across functions. Be ready to discuss how you’ve influenced large projects and managed complex development cycles, showcasing your project management skills.
✨Engage with Senior Leadership Scenarios
As you'll be interacting with senior leadership, prepare to discuss how you've effectively communicated at all levels in past roles. Think about situations where you've acted as a subject matter expert and provided consultative support, as this will demonstrate your readiness for the senior nature of the position.
