Senior Payroll and Business Travel Manager - Citi

Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview:

This role requires a seasoned professional with a specific focus on UK Payroll. The ideal candidate will integrate subject matter and industry expertise within a defined area. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

Citi Global Payroll Services (GPS) currently has an opportunity within our UK Team for a Senior Payroll and Business Travel Manager who will manage Global Cross Border Mobile Employees. Partnering with Corporate Tax, HR, Risk Management, and local payrolls, the candidate must have strong project management skills and be able to communicate effectively within all levels of the organisation.

What you'll do:

• Support planning, directing and coordination of day-to-day activities of running portfolio of Cross Border Remote Work (CBRW) and Short-Term Business Visitor (STBV) programs.
• Administer and manage the global Cross Border Mobile Employees (CBRW & STBV) systems/applications delivering system enhancements to increase automation and user productivity.
• Act as CBRW & STBV programs SME with strong understanding of operational details to support the overall program.
• Manage critical and time sensitive issues & cases involving senior level/sensitive cases including any escalations.
• Identify and drive resolution of issues, including those outside established programs of work.
• In close partnership with payroll and corporate tax, coordinate review of tax implications for CBRW and STBV populations and ensure delivery of advice to impacted stakeholders.
• Establish partnership with HR Partners, Corp Tax and senior stakeholders to review/create business requirement documents, functional specifications and change requests (CRs).
• Partner with HR Help Center technology team to suggest and lead efforts related to Cross Border Mobile Employees programs enhancement.
• Coordinate with a cross-functional team including GFT, UAT and Business SMEs to define business priorities and develop solutions which mitigate risk where necessary and maximise benefit to the business.
• Partner with Technology as a central point of contact throughout the planning, design, build, testing and release of global Cross Border Mobile Employees technology solutions.
• Maintain process and program documentation including for internal audit purposes.
• Oversee external system implementation and ongoing vendor management.
• Manage vendor(s) in line with the Citi Third Party Management policy i.e. third-party Risk assessments, application vulnerability assessments, cross border data clearance, and control functions for compliance.
• Provide reporting and KPIs on STBV & CBRW programs, leveraging the global dashboard tools.
• Play a lead role in implementing process re-engineering ideas.
• Analyse data and provide key trends to support decision making on the process/system solution.

What we'll need from you:

• Knowledge of US Tax.
• Previous experience with Global Cross Border Mobile Employees.
• Strong managerial/leadership expertise with prior experience in managing teams.
• Excellent written/verbal communication and presentation skills.
• Excellent influencing, facilitation, and partnering skills.
• Demonstrated experience and ease in interfacing with Senior Management.
• Ability to manage workstreams in parallel and multitask, exceptional time-management skills.
• Prioritise work in alignment with organisational and departmental goals.
• Ability to operate in a team environment, working efficiently in a multi office/time zone/cross-cultural environment and countries.
• Strong attention-to-detail.
• Excellent judgment and independent decision-making ability.
• Proficient user of MS Office products (Word, Excel, Outlook, etc.) required.
• Prior experience with Service Now / Workday functionality is desirable.
• Experience in working in transformational projects is desirable.
• Either a Bachelor's/University degree plus relevant experience or extensive relevant experience.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.