Senior Business Analyst - Vice President

Job Overview

The Securities Settlements team is a critical component of our global Operations division, responsible for the timely and accurate settlement of securities transactions across all asset classes.

Operating in a dynamic and fast‑paced environment, the team acts as the central hub for post‑trade processing, ensuring that all obligations arising from our trading activities are met efficiently and without operational risk.

Supporting this, the Securities Settlements Technology team builds, maintains, and transforms the platforms that ensure the timely and accurate settlement of securities transactions across all asset classes.

The team is currently engaged in a multi‑year strategic program to modernize our settlement platforms, enhance automation, and adapt to evolving market regulations, such as the transition to T+1 settlement cycles.

We partner directly with Front Office trading desks, Operations, Finance, Custodians, and Clearing Houses to deliver robust, scalable, and resilient technology solutions.

Our mission is to drive operational efficiency, reduce risk, and provide a competitive advantage to the firm through technological innovation.

We are seeking an experienced Senior Business Analyst to join our London‑based Technology projects team.

This role is pivotal in supporting our global Securities Settlements transformation agenda, acting as a key intermediary between the global Settlements Operations business and our Technology partners to define, analyse, and deliver system and process enhancements.

• What you’ll do
• Requirements Elicitation & Analysis: Lead workshops and interviews (virtual and in‑person) with business stakeholders to elicit, analyze, validate, and document business requirements for new systems and process improvements.
• Solution

Design: Collaborate with architects and developers to translate business requirements into functional specifications and solution designs, ensuring they are robust, scalable, and aligned with strategic goals.

• Documentation: Create and maintain high‑quality documentation, including Business Requirement Documents (BRDs), functional specifications, user stories, use cases, and process flow diagrams.
• Stakeholder

Management: Act as the primary liaison between business users and technology teams, managing expectations and ensuring clear communication throughout the project lifecycle.

• Problem Solving: Investigate and analyze complex settlement issues, exceptions, and failures to identify root causes and propose strategic, long‑term solutions.
• Testing & Implementation

Support: Define and support User Acceptance Testing (UAT), assist in troubleshooting, and provide expert guidance during the implementation of new solutions.

• Subject Matter Expertise: Serve as a subject matter expert on securities settlement processes, market practices, and system functionalities.
• What we’ll need from you
• Extensive
• Business
• Analysis

Experience: Proven track record as a Business Analyst (5+ years) within the financial services industry, preferably in a global investment bank or similar institution.

• Securities
• Settlements

Knowledge: Deep understanding of the end‑to‑end securities settlement lifecycle, including knowledge of equities, fixed income, and other financial instruments.

• Post‑Trade Expertise: Strong familiarity with post‑trade processing, including trade capture, matching, clearing, and settlement.
• Market Infrastructure: Knowledge of major clearing houses, depositories (e. g., CREST, DTC, Euroclear), and settlement messaging standards (e. g., SWIFT MT5xx series).
• Project
• Lifecycle

Experience: Demonstrable experience working on large‑scale change or technology projects, with a strong understanding of both waterfall and agile (Scrum/Kanban) methodologies.

• Analytical & Problem‑Solving Skills: Exceptional analytical skills with the ability to dissect complex issues and make data‑driven recommendations.
• Communication & Interpersonal

Skills: Excellent written and verbal communication skills, with the ability to articulate complex concepts to both technical and non‑technical audiences and build effective stakeholder relationships.

Desirable

• Experience using AI‑related analysis tools and Agentic‑AI solutions.
• Experience with settlement platforms or other large‑scale in‑house systems.
• Experience with data analysis and querying using SQL.
• Familiarity with modern business analysis tools such as Jira and Confluence.
• A formal BA and/or PM certification (e. g., PMP) would be an advantage.
• Bachelor’s degree in Finance, Economics, Computer Science, or related discipline.
• What we can offer you

We provide a positive financial and social impact environment and place employees first with a competitive base salary and a host of additional benefits including:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretionary annual performance‑related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review accessibility at Citi.

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