Senior AI Engineering Manager, Innovation Labs

Citi Innovation Labs is a global network of innovation centers focused on delivering cutting edge solutions to all of Citi’s lines of business. Our Mission is to create a competitive advantage for our clients, manifested as change in the way they operate, by providing innovative technological solutions with strong client engagement, from idea to production, and by leveraging the entrepreneurial spirit and technological excellence fostered in the Innovation Labs. Our Labs Network is a global organization that spans across New York, London, and Tel Aviv. We focus on delivering innovative products using cutting‑edge technologies in highly complex architectures and with the highest delivery standards. The Innovation Labs team perform research and implementation in many advanced domains spanning across AI, Machine learning, NLP, Analytics, Blockchain/Distributed Ledger Technology and many more.

The Role

We are on the hunt for a highly skilled and experienced senior Engineering manager to lead the delivery of Generative AI solutions at the Citi Innovation Lab. The ideal candidate has an excellent track record in high scale engineering products and specifically AI solutions. In this role, you will be a key player in driving innovative projects throughout the bank using generative AI and Large Language Models.

Responsibilities

• Lead an engineering unit responsible for a broad range of AI tools and technologies.
• Lead research and development activities globally with the goal of finding innovative solutions with substantial impact potential for the business units across Citi.
• Manage executive stakeholder audience in technology by acting as a partner, trusted advisor and operating through influence.
• Work with internal and external partners to design, validate and deliver solutions with a commercial benefit for Citi.
• Manage multiple concurrent initiatives and projects of varying sizes & complexity.
• Engage with technical and business stakeholders to define and design overall architecture for key use‑cases.
• Work with external vendors and start‑ups around joint initiatives and around exploration of new directions.
• Manage partner and vendor relationships where required.
• Partner with Citi’s AI Centre of Excellence to ensure best practice is followed from the perspectives of good governance, risk management, standardization, and tooling.

Qualifications

• Academic degree in Computer Sciences or equivalent. MSc or MBA – preferred.
• At least 15 years of experience in the software industry.
• At least 3 years of proven experience in leading an engineering organization (15+ employees).
• 5 years+ experience in Machine Learning, delivering complex solutions to production.
• Great passion and proven hands‑on experience with AI technologies.
• Strong and diverse technical background.
• Ability to quickly learn and understand new technologies, influence highly skilled engineering teams and overall have a personal impact on technology decisions and vision.
• Vast experience with cloud architectures, and specific experience with public cloud offerings.
• In‑depth knowledge of deep learning frameworks such as TensorFlow, PyTorch, and other open source libraries / APIs or similar.
• Proficiency in programming languages such as Python.
• Excellent communication skills.
• Leadership and organizational abilities.
• Excellent analytical and problem‑solving skills.
• Strategic thinker.
• Experience in the financial industry – major advantage.
• Background in Securities Services / Custody – major advantage.

What we’ll provide you

This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays).
• A discretionary annual performance related bonus.
• Private Medical Care & Life Insurance.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.