Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality assurance reviews and ensure timely remediation of high severity issues.
- Company: Citi is a global banking leader with a presence in over 160 countries.
- Benefits: Enjoy hybrid working, competitive salary, 27 days leave, and private medical care.
- Why this job: Join a dynamic team focused on risk management and make a real impact globally.
- Qualifications: Strong experience in risk control, quality assurance, and data processes required.
- Other info: Flexible work timings and opportunities for mentorship and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Citi is a world-leading global bank with approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
The Technology & Business Enablement (T&BE) team empowers Citi to achieve its operational and long-term growth goals by providing technical solutions and infrastructure across the firm. T&BE is responsible for the technology and infrastructure colleagues use, defending the firm from cyber-attacks, and processing every loan, transaction, trade, and customer request that comes into the firm. The T&BE Quality Assurance (QA) function sits within T&BE COO organization and is responsible for providing independent and objective assessment on the effectiveness, quality, and timeliness of the remediation of high severity issues and Transformation regulatory commitments across T&BE globally.
Key Responsibilities:
- Manage, deliver, and supervise assigned QA portfolio to ensure on-time and quality execution of QA reviews in conformance with QA procedure.
- Review and ensure quality and concise QA workpapers and traceability matrix documentation.
- Design and lead QA reviews/assessments to provide independent assurance/check and challenge on the design and operating effectiveness and sustainability of the remedial actions implemented to address high severity issues/Transformation regulatory comments.
- Support high severity issue and Transformation regulatory commitment owners towards effective and on-time remediation.
- Monitor progress of the remediation of issues within QA scope and support issue owner during issue validation period towards successful closure of the issue.
- Support Data QA Director in fostering a strong partnership across T&BE, Data, Global Business Risk and Controls, 2nd, and 3rd line functions.
- Contribute to continued improvement in QA strategy, procedure, and coverage through the delivery of QA products.
- Act as a mentor/coach to respective team members and provide training to QA team members as required.
- Draft weekly status reporting in QA workflow tool and QA Clearance/Non-objection memo for Data QAD to review and approve.
- Assist Data QAD on day-to-day basis with ad-hoc projects, and review of QA internal and external deliverables.
Qualifications:
- Strong experience in risk and control/audit supervision, quality assurance/control and monitoring processes.
- In-depth subject matter expertise of Data and technology processes and risks.
- Experience in data remediation activities.
- Ability to demonstrate critical thinking and lean towards solutioning.
- Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
- Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions.
- Superior oral and written communication skills, and ability to assess and contribute to the content of key risk and control reporting.
Education:
- Bachelor's/University degree, Master's degree preferred.
What we’ll provide you:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk and Controls/Quality Assurance Lead - Citi
✨Tip Number 1
Familiarise yourself with Citi's risk management framework and the specific regulations that govern large financial institutions. Understanding these will help you speak confidently about how your experience aligns with their needs during interviews.
✨Tip Number 2
Network with current or former employees in similar roles at Citi. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends in data quality assurance and risk management. Being able to discuss recent developments or case studies in these areas can demonstrate your proactive approach and passion for the field.
✨Tip Number 4
Prepare to showcase your critical thinking and problem-solving skills through real-life examples. Be ready to discuss how you've successfully navigated challenges in previous roles, particularly those related to risk and controls.
We think you need these skills to ace Risk and Controls/Quality Assurance Lead - Citi
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in risk and controls, quality assurance, and data remediation. Use specific examples that demonstrate your expertise in these areas, as well as your ability to engage with senior management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Citi and explain how your skills align with their needs. Mention your understanding of the banking regulations and your experience in managing QA processes.
Highlight Key Skills: Emphasise your critical thinking abilities and your experience in risk management frameworks. Make sure to mention your strong communication skills, especially in relation to reporting and engaging with stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Citi
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the key responsibilities of the Risk and Controls/Quality Assurance Lead position. Familiarise yourself with the QA processes and how they align with Citi's operational goals. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Expertise in Risk Management
Be prepared to discuss your experience in risk management frameworks and quality assurance processes. Highlight specific examples where you've successfully identified risks and implemented effective controls. This will demonstrate your capability to contribute to Citi's objectives.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and critical thinking. Prepare examples from your past experiences where you had to navigate complex issues or lead remediation efforts. This will showcase your ability to handle high-severity issues effectively.
✨Engage with Executive Communication Skills
Since the role involves interaction with senior management, practice articulating your thoughts clearly and concisely. Be ready to discuss how you can provide proactive support and advice on risk matters, as well as how you would communicate status updates to stakeholders.
