Reference Data Lead Analyst - Citi

Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview: Are you looking for a career move that will put you at the heart of a global financial institution? By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team Overview: The Regulatory Assessment, Policy Oversight & Document Governance (RAPD) team stands as the unwavering cornerstone of operational integrity and strategic foresight within our enterprise. We are the architects of impeccably designed and rigorously controlled processes, setting the gold standard for efficiency and resilience. Our purview extends to the masterful navigation of intricate policy and regulatory landscapes, transforming complex changes into seamless integrations. Functioning as trusted advisors and strategic partners, RAPD provides unparalleled expertise in risk and control management, meticulously safeguarding our operations. We are the catalysts for transformation, driving continuous quality enhancements and fostering an environment where control is not merely a function, but a luxury of assured performance. Our commitment extends to delivering elite, ongoing support services, perpetually fortifying controls, substantially mitigating risk, and orchestrating change with consummate precision for Data & Regulatory Operations (DRO) Risk & Controls. RAPD embodies the pinnacle of governance, ensuring every facet of our operational framework is imbued with sophistication, security, and strategic advantage.

This role will be responsible for supporting the implementation of the vision and strategy relating to the RAPD Team with specific focus on the end-to-end Managers Control Assessment (MCA) process. The role will further support all processes within the RAPD Team including Risk Based Reviews, Policy Adherence, Reg Change Management and Procedures & Training. While the role is aligned to the Regulatory Operations (RO) function within the wider DRO organisation, there will be a requirement to provide support across the entire DRO organisation as and when there is a business requirement. The role will support and partner with various cross functional stakeholders, including Control Owners, MCA Architects, and Compliance. Excellent communication skills are required to influence a wide range of audiences.

What you'll do:

• Manage complex and highly varying issues with significant potential impact on multiple operations' areas.
• Lead projects, resolve escalated operations' issues and/or offer solutions at an advanced level.
• Liaise with multiple Operations teams/departments.
• Serve as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables.
• Stay abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients.
• Act as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments.
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes.
• Responsible for managing overall resource management and allocation of work for assigned operations area for multiple teams/projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we need from you:

• Experience in Risk and Control, 1st Line of Defence (1LOD), Audit or Compliance roles is a plus.
• Well-developed management skills and relevant experience managing operational functions.
• Ability to influence and negotiate with senior leaders (across functions); ability to communicate with external parties.
• Understanding of evolving governance, controls and regulatory requirements relating to operational controls.
• Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution in a collaborative approach which includes vetting/troubleshooting.

What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Closing date: 18 Jan 2026

Job Family Group: Operations - Services

Job Family: Reference Data Services

Time Type: Full time