At a Glance
- Tasks: Lead quality assurance assessments and ensure compliance with standards in a dynamic financial environment.
- Company: Join Citi, a global leader in financial services, committed to innovation and excellence.
- Benefits: Enjoy a hybrid work model, 27 days annual leave, private medical care, and more perks.
- Other info: Citi promotes diversity and inclusion, welcoming applicants from all backgrounds.
- Why this job: Be part of a culture that values your individuality and empowers you to thrive.
- Qualifications: 6-10 years in operational risk management; strong analytical and communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Quality Assurance, Monitoring & Testing Assessment Lead Analyst
Quality Assurance, Monitoring & Testing Assessment Lead Analyst
Role Overview
Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.
What you will be doing
- Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
- Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
- Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
- Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
- Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
- Stay up to date with the latest quality assurance testing tools and strategies
- Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
- Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
- Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
- Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility
- Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
- Identify any monitoring breaks and suggest enhancements
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry - Audit experienced considerably advantageous
- Ability to identify, measure, and manage key risks and controls
- Strong knowledge in the development and execution for controls
- Experienced in control related functions in the financial industry
- Proven experience in implementing sustainable solutions and improving processes
- Understanding of compliance laws, rules, regulations, and best practices
- Understanding of Citi\'s Policies, Standards, and Procedures preferred but not essential
- Strong analytical skills to evaluate complex risk and control activities and processes
- Excellent communication skills, with a demonstrated ability to engage at the senior management level
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
- Bachelor\'s/University degree, Master\'s degree preferred
- By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
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Job Family Group:
Controls Governance & Oversight ------------------------------------------------------
Job Family:
Quality Assurance, Monitoring & Testing ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi\'s EEO Policy Statement and the Know Your Rights poster.
Working at Citi is far more than just a job. A career with us means joining a team of more than 200,000 dedicated people from around the globe. At Cit...
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#J-18808-LjbffrQuality Assurance, Monitoring & Testing Assessment Lead Analyst | Belfast, UK employer: Citi
Citi is an exceptional employer that fosters a dynamic and inclusive work culture in Belfast, offering a hybrid working model that promotes work-life balance. With competitive salaries, generous annual leave, and comprehensive benefits including private medical care and a robust pension plan, employees are empowered to thrive both personally and professionally. The company prioritises employee growth through access to extensive learning resources and a commitment to diversity, ensuring that every team member feels valued and motivated to contribute to meaningful outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance, Monitoring & Testing Assessment Lead Analyst | Belfast, UK
✨Tip Number 1
Familiarise yourself with the latest quality assurance testing tools and strategies. This knowledge will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with professionals in the financial services industry, especially those involved in operational risk management and compliance. Networking can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've identified and managed key risks in previous roles. Being able to articulate your experience clearly will set you apart during the interview process.
✨Tip Number 4
Stay updated on Citi's Policies, Standards, and Procedures. Understanding these will not only help you align with their expectations but also show your genuine interest in the company culture.
We think you need these skills to ace Quality Assurance, Monitoring & Testing Assessment Lead Analyst | Belfast, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in operational risk management, compliance, and quality assurance. Use specific examples that demonstrate your ability to assess risks and manage controls effectively.
Craft a Compelling Cover Letter:In your cover letter, explain why you are interested in the Quality Assurance, Monitoring & Testing Assessment Lead Analyst role. Mention your understanding of Citi's policies and how your skills align with their requirements.
Showcase Analytical Skills:Emphasise your analytical thinking and problem-solving abilities in both your CV and cover letter. Provide examples of how you've evaluated complex risk and control activities in previous roles.
Highlight Communication Skills:Since the role involves engaging with senior management, make sure to highlight your communication skills. Include instances where you've successfully communicated complex information to stakeholders or resolved issues efficiently.
How to prepare for a job interview at Citi
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the responsibilities and expectations for the Quality Assurance, Monitoring & Testing Assessment Lead Analyst role. Familiarise yourself with key terms like risk management, quality control, and compliance laws to demonstrate your knowledge.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific situations you've encountered in previous roles. Prepare examples that showcase your analytical skills, problem-solving abilities, and experience in managing risks and controls. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As this role involves engaging with senior management and stakeholders, it's crucial to demonstrate your communication skills. Practice articulating complex ideas clearly and concisely, and be ready to discuss how you've effectively communicated in past roles.
✨Stay Updated on Industry Trends
Being knowledgeable about the latest quality assurance testing tools and strategies will set you apart. Research current trends in operational risk management and compliance within the financial services industry, and be prepared to discuss how these could impact the role.
