At a Glance
- Tasks: Lead transformation projects in FX Operations, managing strategy and stakeholder communications.
- Company: Join Citi, a global financial institution focused on growth and economic progress.
- Benefits: Enjoy hybrid working, generous holidays, private medical insurance, and a competitive salary.
- Why this job: Be part of a dynamic team driving significant change in financial services operations.
- Qualifications: Experience in large-scale transformations, strong program management skills, and excellent communication abilities required.
- Other info: Citi values diversity and inclusion, ensuring a supportive workplace for all employees.
The predicted salary is between 72000 - 108000 £ per year.
Citi Belfast, Northern Ireland, United Kingdom
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Citi Belfast, Northern Ireland, United Kingdom
Join to apply for the Program Manager, SVP role at Citi
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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Markets COO Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transforming and simplifying our operating model creating an exciting environment which encourages diversity of thought and inclusion.
Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process reengineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.
We are recruiting a candidate to join a cross functional global team within the Markets Operations COO Organization. The Program Execution and Portfolio Management team has been formed to support stakeholders both within Operations and across the bank, to design and deliver this multi-year transformation roadmap. Our transformation is underpinned by strategy, investment, change execution and a market-leading change delivery team focusing on program and project management, business analysis, process re-engineering, low code application development and PMO.
The team is searching for a Lead PM/BA Senior Vice President role to drive a multi-year FX Operations transformation operational model. The role will combine strategy, project management expertise and analytical skills working closely with FX Operations teams in partnership with risk & control teams and technology partners globally across Citi.
What You’ll Do
- Drive the strategy and book of work for FX Operations Target Operating Model Transformation
- Take the lead on the generation of Senior Exec level communications/packs/presentations. The candidate must have strong proficiency in this area.
- Establish and oversee a process to assess end-to-end program plans. Provide guidance and set standards for project managers around development of plans, managing and reporting of risks and issues, project resource and financial management.
- Develop and maintain relationships with senior stakeholders. Candidate must have strong proficiency and experience in communicating with senior audiences
- Manage the investment portfolio to ensure demand documented are strategic backed by a business case, cost benefit analysis, tangible benefits and associated KPIs.
- Take an active role in managing the book of work, assessing the performance, trends, KPIs, and communicate findings to stakeholders
- Develop best practices and global consistency, simplifying & standardizing processes, controls and flows.
- Collaborate with chief of staff teams on headcount and budget processes and controls.
- Collaborate
- Interface with risk and control functions to ensure change risk management is robust and facilitates reduction to the risk profile.
- Drives adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards.
What We’ll Need From You
- Experience in delivering large scale transformation programs in a fast paced, large global financial services firm, ideally in an operations, risk or technology organization.
- Exceptional Program Management skills; Specialized program management and/or reengineering certifications (six sigma, Agile, Lean, Prince 2 or PMP).
- Strong track record and experience with stakeholder engagement with the ability to lead and drive working groups with senior stakeholders.
- Strong organization and multi-tasking skills. Flexibility to handle multiple tasks and changing priorities along with a desire to work in a dynamic environment is key.
- Excellent analytical, data management and problem-solving skills and ability to clearly document findings and proposals for solutions using tools such as Excel, PowerPoint, JIRA, Confluence and any other relevant tools.
- Excellent verbal, written, and presentation skills. A demonstrated ability to effectively communicate technical and business issues and solutions to multiple levels.
- Exercise independence of judgement/autonomy and can operate with a limited level of direct supervision.
What We Can Offer You
This is a role that\’ll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Project and Program Management
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Job Family:
Program Management
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
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Industries
Banking, Financial Services, and Investment Banking
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Program Manager, SVP employer: Citi
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager, SVP
✨Tip Number 1
Familiarise yourself with Citi's current transformation initiatives, especially within the Markets Operations sector. Understanding their goals and challenges will help you tailor your discussions and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Citi, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience with large-scale transformation projects in detail. Be ready to share specific examples that highlight your program management skills and how you've successfully engaged with senior stakeholders.
✨Tip Number 4
Brush up on your analytical and problem-solving skills, as these are crucial for the role. Consider using tools like Excel and PowerPoint to create mock presentations that showcase your ability to communicate complex information clearly.
We think you need these skills to ace Program Manager, SVP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in program management and transformation projects. Use keywords from the job description, such as 'stakeholder engagement' and 'risk management', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the Program Manager role at Citi. Mention specific experiences that align with their needs, such as leading large-scale transformations or working with senior stakeholders.
Showcase Your Skills: Clearly outline your program management skills and any relevant certifications (like PMP or Agile) in your application. Provide examples of how you've successfully managed projects and driven change in previous roles.
Prepare for Potential Questions: Think about how you would answer questions related to your experience with financial services operations and your approach to problem-solving. Be ready to discuss specific examples that demonstrate your analytical skills and ability to communicate effectively with senior audiences.
How to prepare for a job interview at Citi
✨Showcase Your Transformation Experience
Make sure to highlight your experience in delivering large-scale transformation programmes, especially in financial services. Be prepared to discuss specific projects you've led, the challenges you faced, and how you overcame them.
✨Master Stakeholder Engagement
Demonstrate your ability to engage with senior stakeholders effectively. Prepare examples of how you've built relationships and communicated complex ideas clearly to diverse audiences.
✨Prepare for Technical Questions
Expect questions related to programme management methodologies like Agile, Lean, or Six Sigma. Brush up on these concepts and be ready to explain how you've applied them in your previous roles.
✨Practice Your Presentation Skills
Since the role involves generating executive-level communications, practice presenting your ideas succinctly. Use tools like PowerPoint to create a mock presentation that showcases your ability to convey information clearly and effectively.