At a Glance
- Tasks: Join Citi's HR team to deliver essential HR services and support across the employee lifecycle.
- Company: Citi is a global financial institution focused on responsible financial services for growth and progress.
- Benefits: Enjoy hybrid working, competitive salary, generous holidays, private medical insurance, and more perks.
- Other info: Citi promotes diversity and inclusion, ensuring everyone feels comfortable and empowered at work.
- Why this job: Be part of a dynamic team that values your input and fosters a supportive workplace culture.
- Qualifications: A Bachelor's degree or equivalent experience, knowledge of UK employment laws, and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's HR Partnership & Delivery (HRPD) Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview: The HR Delivery Partner is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with a global Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
What you'll do:
- Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency.
- Responsible for HR delivery and implementation across the employee lifecycle.
- Partner with business managers and other key stakeholders to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed.
- Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations (when applicable) to ensure delivery and implementation of HR solutions.
- Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently.
- Work with relevant stakeholders in HRP&D including manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability.
- Resolve moderately complex HR issues conferring with managers when necessary.
- Assist progressively large or more complex employee populations and participate in cross-Citi projects.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as a subject matter expert to C13 and below managers and employees/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we'll need from you:
- Knowledge of applicable UK and Ireland Employment laws.
- Working knowledge of industry standards and practices.
- Proficient in Microsoft Office and PeopleSoft.
- Demonstrated analytical skills.
- Consistently demonstrates clear and concise written and verbal communication.
- Bachelor's degree/University degree or equivalent experience.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Specialist - Citi
✨Tip Number 1
Familiarise yourself with Citi's corporate culture and values. Understanding their mission to serve clients responsibly will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of Citi, especially those in HR roles. They can provide valuable insights into the company’s expectations and the nuances of the HR Delivery Partner position.
✨Tip Number 3
Brush up on UK and Ireland Employment laws, as well as industry standards. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare examples of how you've successfully resolved HR issues in the past. Be ready to discuss specific situations where you demonstrated analytical skills and effective communication, as these are key for the role.
We think you need these skills to ace Partner Specialist - Citi
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Partner Specialist role at Citi. Focus on your HR support experience, knowledge of employment laws, and any analytical skills you possess.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of Citi's mission and how your background makes you a great fit for the HRPD team. Mention specific examples of how you've successfully resolved HR issues or improved processes in previous roles.
Highlight Relevant Skills:In your application, emphasise your proficiency in Microsoft Office and PeopleSoft, as well as your strong communication skills. These are crucial for the role and should be clearly demonstrated in your written materials.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. Clear and concise communication is key, so ensure your application reflects this.
How to prepare for a job interview at Citi
✨Understand the Role
Make sure you have a clear understanding of the Partner Specialist role and its responsibilities. Familiarise yourself with the HR services that Citi provides and think about how your skills can contribute to their mission.
✨Know Your Employment Laws
Since knowledge of UK and Ireland employment laws is crucial for this position, brush up on relevant legislation. Be prepared to discuss how these laws impact HR practices and employee relations.
✨Demonstrate Analytical Skills
Citi values analytical skills, so be ready to showcase examples from your past experiences where you've used data to solve HR issues or improve processes. This will demonstrate your ability to drive organisational performance.
✨Prepare for Behavioural Questions
Expect behavioural interview questions that assess your problem-solving abilities and how you handle complex HR situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.