Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Join a distinguished Operations Change team at Citibank, a global leader leveraging its extensive international presence and cutting-edge technology to deliver unparalleled services. We provide comprehensive solutions designed to empower our clients in navigating and optimizing their investments. Our core offerings encompass robust trade lifecycle management, bespoke reporting, rich data provision, and real-time operational support, ensuring our clients achieve their strategic objectives in a dynamic global market. Position Overview We are seeking an accomplished and strategic leader to serve as the OTC and ETF Operational Change Manager . As the Manager of an Operations Change team, you will be a pivotal figure in shaping and executing the strategic direction and ensuring the operational excellence of our post-trade services. You will play a crucial role in leading the entire team to drive process and technology change across the group, influencing key decisions, and delivering a portfolio of complex projects with significant impact. In this capacity, you will have ultimate accountability for the performance, culture, and strategic evolution of the entire team, ensuring strict project governance and accountable delivery of the assigned roadmap activities. Our department thrives on a dual-focused approach: Operational Excellence: Owning end-to-end accountability for all change delivery processes, operational risk frameworks, and overall team performance from an Operational Readiness and Ops Engineering perspective. Strategic Innovation: Championing product development, leading large-scale client implementations, and driving the cross-functional transformation programmes that shape the future of the business. Responsibilities As the OTC and ETF Operational Change Manager , you will be accountable for: Strategic Leadership strong understanding of financial markets. Demonstrated experience leading and managing teams of managers and driving large-scale organizational change. A strong track record of senior client relationship management, including engagement at C-suite and investment director level. Proven ability to design and execute strategic operating model transformations, including automation and technology-led change programmes. Proven working knowledge of OTC and ETF industry-leading platforms, with the ability to provide strategic direction on systems architecture. Strong commercial acumen and experience contributing to business development, revenue generation, or product strategy. Exceptional analytical, organizational, influencing, negotiation, and prioritization skills, with the ability to work independently under pressure. Proficiency in data-driven decision making; advanced skills in MS Office suite (Excel, PowerPoint, Word); working knowledge of programming languages (Python, SQL, Java) and/or data visualisation tools is advantageous. Excellent communication (oral increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Project Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
OTC ETF Operational Change Manager Director - Citi employer: Citi
Citi is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the Equities Technology team. Employees benefit from cutting-edge technology, opportunities for professional growth, and a culture that values diversity and inclusion. With a focus on high-performance analytics and real-time data solutions, Citi empowers its engineers to make impactful contributions while enjoying a supportive atmosphere in a globally recognized financial institution.
