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For Companies At a Glance
- Tasks: Lead a team to manage client relationships and ensure seamless transaction processing.
- Company: Join Citi, a global leader in financial services with a focus on innovation.
- Benefits: Enjoy generous holidays, competitive salary, hybrid work model, and comprehensive health benefits.
- Why this job: Make a real impact by optimising client experiences and driving cross-departmental initiatives.
- Qualifications: Significant experience in client services and people management; strong communication skills required.
- Other info: Be part of a diverse workplace that values your individuality and growth.
The predicted salary is between 54000 - 84000 £ per year.
Futures Clearing Operations – Reconciliations – Vice President
Join to apply for the Futures Clearing Operations – Reconciliations – Vice President role at Citi
The Securities & Derivatives Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations – Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.
Responsibilities:
- Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
- Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
- Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
- Contribute to processing standards and expectations for securities and derivatives processing teams
- Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
- Manage daily performance related to securities and derivatives post-settlement activities of operations processes
- Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
- Coordinate with internal and external clients to assess service quality and identify areas for improvement
- Act as an advisor to new/junior staff
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- Significant relevant experience
- Required licensing/registration: Series 9
- People management experience
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s Degree/University degree or equivalent experience
- Master’s degree preferred
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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OTC/ETD Clearing – Client Service Representative – Vice President employer: Citi
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OTC/ETD Clearing – Client Service Representative – Vice President
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and client services sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their client service approach and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice your communication skills! As a Client Service Representative, clear and concise communication is key. Try mock interviews with friends or use online resources to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and interests right there.
We think you need these skills to ace OTC/ETD Clearing – Client Service Representative – Vice President
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the OTC/ETD Clearing Client Services role. Highlight your relevant experience and skills that align with the job description, especially your people management and communication skills.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or client relationships in previous roles. This will help us see the impact you can bring to our team.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets to the right people!
How to prepare for a job interview at Citi
✨Know Your Client Portfolio
Before the interview, make sure you thoroughly understand the client portfolio you'll be managing. Familiarise yourself with the specific needs and challenges of Platinum and strategic global clients in the ETD/OTC space. This will help you demonstrate your ability to represent CITI effectively.
✨Showcase Your People Management Skills
As a senior management level position, it's crucial to highlight your experience in people management. Prepare examples of how you've successfully led teams, resolved conflicts, and driven performance. Be ready to discuss your leadership style and how it aligns with fostering a positive team environment.
✨Prepare for Technical Questions
Expect questions related to the trade lifecycle, cash and collateral management, and regulatory environments. Brush up on relevant regulations and market conditions that impact the client portfolio. Being well-versed in these areas will show your expertise and readiness for the role.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you've used data analysis to drive client performance improvements. Think of specific instances where you've identified root causes of issues and implemented solutions. This will showcase your analytical skills and your ability to optimise client flows through the system.
