Operations Business Analyst - Citi
Operations Business Analyst - Citi

Operations Business Analyst - Citi

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join Citi's KYC team to analyse data and support strategic decisions.
  • Company: Citi is a global financial institution focused on responsible financial services.
  • Benefits: Enjoy hybrid working, generous holidays, private medical insurance, and more.
  • Why this job: Be part of a dynamic team making a real impact in finance.
  • Qualifications: Experience with Python, Access, SQL, and advanced Excel is essential.
  • Other info: Citi values diversity and offers a supportive workplace for all.

The predicted salary is between 36000 - 60000 £ per year.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi\’s KYC team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview The job is within the Data, Metrics and Vendor Management team. This team is responsible for creating ad hoc and recurring MIS and Metrics for SMB KYC Operations, delivering on strategic initiatives to support KYC simplification and creating analytics of our processes to support strategic decisions. What you\’ll do Create reporting and recurring MIS on processes related to KYC Operations. To support ICG KYC BSU with Data, Metrics, reporting and Analytics Take day-to-day decisions of daily operations and functions related to Data, Metrics and Analytics Work with a team of expert data analysts who perform an essential MIS function within the ICG KYC Utility, Business Support Units and the Organization as a whole Interact with various stakeholders including other regional D&Ms, AML Compliance, Coverage, Ops Team, BSUs, ITs, Internal Auditors and Senior Managements Provide local, regional and global managements with valuable inputs, feedbacks and data-analysis which help them in taking decisions related to ICG KYC Utility department Interact with Technology during BRD, FRD, UAT Testing and Production support stages. Validate and authenticate the KYC account data across all Citi Businesses Support team in modelling and designing databases, tools, automations, scorecards and reports Define business rules and document systems requirements ahead of passing them to Technology team to build Work closely with business users from Risk, AML, Compliance, D&Ms BSUs and Decision Management to develop new data solutions using the appropriate tools and technologies Understand, document, present, design, develop, deploy and support data cleansing, consolidation, validation and reporting processes; this includes but is not limited to understanding and documenting detailed technical design specifications, data analysis and supporting data environments such as BO,SAP, Oracle, SQL, MS-Access and MS-Excel Interacts, communicates effectively and builds strong working relationship on an ongoing basis with business and IT partners Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting Perform quality reviews and reviews of procedures and processes Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Advanced Excel is essential Qualifications: Experience in software such as Python, Access, SQL, etc What we can offer: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure • A discretional annual performance related bonus • Private medical insurance packages to suit your personal circumstances • Employee Assistance Program • Pension Plan • Paid Parental Leave • Special discounts for employees, family, and friends • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Operations – Services Job Family: Business KYC Time Type: Full time Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi\’s EEO Policy Statement and the Know Your Rights poster.41bf1e1f-b16b-4260-a40a-17c77a06fd15

Operations Business Analyst - Citi employer: Citi

Citi is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture in Belfast with a hybrid working model. With generous benefits including 27 days of holiday, private medical insurance, and extensive learning resources, Citi empowers its team to thrive both personally and professionally while making a positive impact on the community.
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Contact Detail:

Citi Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Business Analyst - Citi

✨Tip Number 1

Familiarise yourself with the specific tools and technologies mentioned in the job description, such as SQL, Python, and Excel. Having hands-on experience or projects that showcase your skills with these tools can set you apart during the interview process.

✨Tip Number 2

Understand the KYC (Know Your Customer) processes and regulations. Being able to discuss how these impact operations and decision-making will demonstrate your knowledge and commitment to the role.

✨Tip Number 3

Network with current or former employees of Citi, especially those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.

✨Tip Number 4

Prepare to discuss your problem-solving and analytical skills with concrete examples. Be ready to explain how you've used data to drive decisions or improve processes in past roles, as this is crucial for the Operations Business Analyst position.

We think you need these skills to ace Operations Business Analyst - Citi

Data Analysis
Advanced Excel
SQL
Python
Reporting Skills
Communication Skills
Stakeholder Management
Project Management
Problem-Solving Skills
Attention to Detail
Technical Documentation
Data Validation
Process Improvement
Risk Assessment
Business Acumen

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Business Analyst role at Citi. Focus on your analytical skills, problem-solving abilities, and any experience with data management tools like SQL or Python.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to create reporting and analytics, as well as your capacity to work with various stakeholders.

Highlight Relevant Skills: Clearly outline your proficiency in tools and technologies mentioned in the job description, such as Excel, SQL, and any experience with data analysis. Use specific examples to illustrate how you've successfully applied these skills in previous roles.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented.

How to prepare for a job interview at Citi

✨Showcase Your Analytical Skills

As an Operations Business Analyst, your analytical skills are crucial. Be prepared to discuss specific examples of how you've used data analysis to solve problems or improve processes in previous roles.

✨Understand KYC Processes

Familiarise yourself with Know Your Customer (KYC) regulations and processes. Being able to speak knowledgeably about KYC will demonstrate your commitment and understanding of the role's requirements.

✨Prepare for Technical Questions

Expect questions related to the technical tools mentioned in the job description, such as SQL, Python, and Excel. Brush up on your skills and be ready to discuss how you've used these tools in past projects.

✨Communicate Effectively

Strong communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex data or processes. This will help you build rapport with interviewers and showcase your ability to interact with various stakeholders.

Operations Business Analyst - Citi
Citi
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  • Operations Business Analyst - Citi

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-04

  • C

    Citi

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