At a Glance
- Tasks: Lead operational risk strategies and ensure compliance within a global financial institution.
- Company: Join Citi, a leading global bank with over 230,000 dedicated professionals worldwide.
- Benefits: Enjoy hybrid work, generous holidays, private medical insurance, and a performance-related bonus.
- Other info: Citi values diversity and offers a workplace where everyone can be their true selves.
- Why this job: Make a real impact while growing your career in a supportive and inclusive environment.
- Qualifications: Bachelor's degree required; experience in operational risk and analytical skills preferred.
The predicted salary is between 48000 - 72000 € per year.
Operational Risk Officer - Vice President Operational Risk Officer - Vice President
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you\'ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Excited to grow your career?
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi\'s Technology Chief Operating Office.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
What you\'ll do
- Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Independently assess\' risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, risk for example.
- Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
- Resolves transactional level escalations coming from the vendor or internal partners
- Analyses a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
- Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
- Collaborates to resolve any issues which fall within the terms of the contract.
- Develops and maintains relationships across the business users and Lines of Defence to better understand and deliver customer requirements by responding to changes in the internal and external business environment
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Previous experience of Operational Risk policies, technology and tools.
- Experience navigating and networking across an enterprise utilizing internal and external resources
- Third Party Oversight/Vendor Oversight experience preferred
- Business writing experience preferred
- In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations.
- Analytical Thinking
- Controls Design
- Policy procedure and regulation
- Risk Control and Monitoring
- Risk Identification and Assessment
- Bachelor\'s degree/University degree or equivalent experience
- Master\'s degree preferred
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Risk Management ------------------------------------------------------
Job Family:
Operational Risk ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi\'s EEO Policy Statement and the Know Your Rights poster.
Working at Citi is far more than just a job. A career with us means joining a team of more than 200,000 dedicated people from around the globe. At Cit...
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Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-LjbffrOperational Risk Officer - Vice President | Belfast, UK | Hybrid employer: Citi
Citi Belfast is an exceptional employer that prioritises employee well-being and professional growth within a dynamic, hybrid work environment. With a competitive salary, generous holiday allowance, and a commitment to diversity and inclusion, Citi fosters a culture where employees can thrive while making a meaningful impact in the financial sector. Join us to be part of a global team dedicated to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Risk Officer - Vice President | Belfast, UK | Hybrid
✨Tip Number 1
Familiarise yourself with the latest trends in operational risk management. Understanding current challenges and innovations in the field will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals already working in operational risk roles, especially within financial institutions. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed risks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical thinking and problem-solving skills.
✨Tip Number 4
Research Citi's operational risk policies and recent initiatives. Being knowledgeable about the company's approach to risk management will not only impress interviewers but also allow you to tailor your answers to align with their values and practices.
We think you need these skills to ace Operational Risk Officer - Vice President | Belfast, UK | Hybrid
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in operational risk, technology, and tools. Use keywords from the job description to demonstrate that you meet the specific requirements for the Operational Risk Officer position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your analytical thinking and problem-solving skills. Mention specific examples of how you've successfully managed operational risks in previous roles, and express your enthusiasm for working at Citi.
Highlight Relevant Skills:In your application, emphasise your experience with Third Party Oversight and Vendor Oversight, as well as your knowledge of Mortgage Servicing Operational processes. This will show that you have the expertise needed for the role.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operational Risk Officer.
How to prepare for a job interview at Citi
✨Understand Operational Risk Fundamentals
Make sure you have a solid grasp of operational risk policies, technology, and tools. Be prepared to discuss how these elements apply to the role and how you've used them in your previous experiences.
✨Showcase Analytical Skills
Citi values analytical thinking, so be ready to demonstrate your problem-solving abilities. Prepare examples where you've identified risks and implemented effective controls or solutions in past roles.
✨Communicate Effectively
Since the role requires strong communication skills, practice articulating your thoughts clearly and concisely. Be prepared to explain complex concepts in a way that is easy for others to understand, especially when discussing risk management.
✨Familiarise Yourself with Mortgage Servicing Processes
Given the emphasis on mortgage servicing operational processes, brush up on your knowledge in this area. Be ready to discuss relevant technologies and platforms, and how they relate to operational risk.