Managing Director – Head of Technology & Communications Corporate Banking, UK

The Managing Director – Head of Technology and Communications (T&C) Corporate Banking (UK) is a senior leadership role responsible for leading, developing, and managing the T&C Corporate Banking franchise in the United Kingdom. The role holder is accountable for delivering sustainable financial performance, ensuring robust risk and control standards, and driving effective client coverage through a coordinated, product‑agnostic approach across Corporate Banking, Investment Banking, Markets, and Transaction Services. The individual will translate strategic priorities into actionable business plans, oversee franchise execution, and maintain senior client relationships within a regulated UK banking environment.

Responsibilities

• Business Strategy & Franchise Management – Develop and execute a comprehensive multi‑year strategy for the UK T&C Corporate Banking franchise, aligning with global objectives while incorporating local market dynamics, sector trends, and competitive positioning. Define and maintain a clearly articulated target client universe across sub‑sectors, ensuring prioritisation of clients where the firm can achieve sustainable competitive advantage. Establish and oversee the operating model for UK T&C coverage, coverage intensity, and resource allocation. Continuously assess market developments, including regulatory changes, capital market conditions, and technology disruption, and adapt strategy to capture growth opportunities and mitigate potential risks. Deliver against agreed financial objectives, including revenue growth, return on capital, market share expansion, and balance sheet optimisation, while maintaining alignment with broader franchise priorities.
• Client Relationship Management – Maintain overall responsibility for senior‑level relationships across the UK T&C client portfolio, acting as a primary point of contact for key clients and ensuring consistent engagement at the C‑suite and board level. Oversee the development and execution of comprehensive client plans, incorporating lending, treasury, capital markets, and risk management solutions tailored to individual client needs and strategic priorities. Ensure high‑quality delivery of the firm’s full product suite – cash management, trade finance, FX, debt capital markets, structured finance, and derivatives – in a coordinated and seamless manner. Drive proactive engagement with clients on strategic topics such as capital structure optimisation, funding strategies, M&A financing, and liquidity management. Monitor client satisfaction and service levels, ensuring alignment with internal standards and continuous improvement in client experience.
• Portfolio Risk & Capital Management – Own the credit quality, capital efficiency and structural integrity of the T&C portfolio; partner with Risk, Capital Management and Legal to construct transactions that meet or exceed return hurdles while safeguarding the firm’s balance sheet and reputation. Anticipate and mitigate sector‑specific risks, including regulatory shifts, capital market volatility, cross‑border sanction exposure and technology obsolescence, embedding proactive risk frameworks into client strategy and deal structuring. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Risk Management & Governance – Maintain overall responsibility for credit quality, portfolio performance, and risk‑adjusted returns within the UK T&C portfolio, ensuring adherence to internal risk appetite and underwriting standards; partner closely with Risk, Legal and Compliance to assess, structure and approve transactions in line with regulatory expectations and internal governance standards; identify, assess and proactively manage sector‑specific risks, promote a strong risk culture and accountability for risk‑related decisions; uphold the highest standards of integrity, ethical conduct and control discipline, safeguarding the firm’s reputation.
• People Management & Leadership – Lead, manage and develop a team, providing clear direction, performance management and ongoing coaching; set and monitor individual and team performance objectives aligned with overall business strategy; drive talent development and succession planning, identifying high‑potential individuals and supporting career progression; foster an inclusive and collaborative team culture that promotes diversity of thought, strong employee engagement and adherence to firm values.

Qualifications

• Experience – Extensive experience (typically 15+ years) in Corporate Banking, Investment Banking or related disciplines with significant exposure to T&C sector clients, demonstrated track record of managing client relationships, originating business and delivering financial results within the UK, proven experience in leading teams and managing complex organisational structures within a regulated financial services environment.
• Technical Skills – Strong understanding of corporate banking products, including lending, capital markets, treasury services, trade finance and derivatives; solid credit assessment and structuring capability; good working knowledge of UK regulatory frameworks and governance requirements; ability to manage multiple priorities, balance strategic and operational responsibilities and deliver consistent outcomes.
• Leadership Capabilities – Demonstrated ability to lead and influence within a matrix organisation, balancing client, product and control function priorities; strong stakeholder management skills and board‑room presence; exceptional written and verbal communication skills; ethical decision‑making and accountability.
• Education – Bachelor’s degree required; advanced degree (MBA or equivalent) preferred.

Location – London, United Kingdom

Certification Regime – Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime that came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities must ensure that employees working in certain roles categorised as specified significant harm functions are assessed as fit and proper to carry out their role. When assessing fitness and propriety firms should consider honesty, integrity, reputation, financial soundness, competence and capability. Employees will be assessed through interviews, disclosure, criminal record checks, reference checks, credit checks and other background screening checks.

Equal Opportunity – Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. If you are a person with a disability and need reasonable accommodation to use our search tools or apply for a career opportunity, please contact our Accessibility team.