At a Glance
- Tasks: Lead a dynamic team in client technology integration and manage critical onboarding projects.
- Company: Join Citi, a global leader with over 230,000 dedicated professionals.
- Benefits: Enjoy competitive salary, 27 days leave, private medical care, and hybrid work options.
- Other info: Citi promotes a diverse workplace where everyone can thrive.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong knowledge of Prime Services and excellent process engineering skills required.
The predicted salary is between 43200 - 72000 € per year.
Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Citi is seeking a candidate for the position of Prime Services Technology Client Integration Team Lead to manage the client-facing technology integration team within the firm's Prime Services division. In this role, the candidate would be responsible for managing the team's work, ensuring client deliverables are met and fostering service excellence, whilst upholding the firm's robust Risk and Control culture. The team supports numerous products within this business area, including Equity PB, Fixed Income PB, Prime Finance Swap, Futures, OTC Clearing and FX PB, integrating with various back-offices for processing and providing data-on-demand capabilities to our clients. It offers a very challenging job and provides tremendous learning and growth opportunities.
Role and responsibilities
- Plans and allocates the deployment of resources on critical client onboarding projects in line with anticipated client onboarding pipeline.
- Acts as an SME on critical projects, with franchise-wide impact.
- Interfaces with senior project staff and client senior management teams regarding status of projects.
- Develops detailed resource plans and status reports.
- Recommends and oversees process improvements.
- Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.
- Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.
- Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
- Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
- Acts as advisor or coach to new or lower level analysts; allocates work.
- Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
- Persuades and influences others through comprehensive communication and diplomacy skills.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Capture and documentation of integration requirements for each request.
- Identify issues, risks, dependencies and assumptions to ensure accurate planning.
- Act as an owner for each request and provide transparency between the business users and technology team(s) on status.
- Supporting client connectivity set up and trade file testing.
- Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
- Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
Qualifications:
- Strong knowledge of the Prime Services business is a must have.
- Strong process engineering skills.
- Exposure to AI tooling to help drive process optimisation.
- Excellent understanding of connectivity protocols (SFTP, SWIFT and FIX).
- Experience in an external client-facing function.
- Proficiency with extracting and analysing data from databases using SQL.
- Familiarity with command-line interface applications (UNIX).
- Proven diplomatic and analytical skills.
- Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs.
- Ability to negotiate and drive consensus across a diverse group of senior managers globally.
- Innovative problem solver.
- Affable and a team player.
What we'll provide you
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays).
- A discretional annual performance related bonus.
- Private Medical Care & Life Insurance.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Prime Services Technology Client Integration Team Lead - Citi in London employer: Citi
Citi is an exceptional employer that fosters a dynamic and inclusive work environment, offering employees the chance to grow their careers while making a meaningful impact in the financial sector. With a competitive salary, generous benefits including 27 days of annual leave, private medical care, and a commitment to employee development, Citi ensures that its team members feel valued and empowered. The hybrid working model and supportive culture further enhance the experience, making it an ideal place for professionals seeking both challenge and fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Prime Services Technology Client Integration Team Lead - Citi in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those at Citi. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching Citi's Prime Services division. Understand their products and services, and think about how your skills can contribute to their goals. Show them you mean business!
✨Tip Number 3
Practice your communication skills. You’ll need to persuade and influence during interviews, so get comfortable discussing your experiences and how they relate to the role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Citi.
We think you need these skills to ace Prime Services Technology Client Integration Team Lead - Citi in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Prime Services Technology role. Highlight relevant experience and skills that match the job description, especially around client integration and project management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team lead position. Share specific examples of how you've managed teams or projects in the past.
Showcase Your Technical Skills:Since this role involves technology integration, be sure to showcase your technical skills, especially in areas like SQL and connectivity protocols. Mention any experience with AI tooling as well!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Citi
✨Know Your Stuff
Make sure you have a solid understanding of the Prime Services business and the specific technologies involved. Brush up on connectivity protocols like SFTP, SWIFT, and FIX, as well as your SQL skills. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Think about times when you had to weigh different action plans or negotiate with senior managers. This will demonstrate your analytical abilities and innovative thinking, which are crucial for this position.
✨Be a Team Player
Citi values collaboration, so be ready to discuss how you've worked effectively within teams. Highlight your experience in client-facing roles and how you've built relationships with stakeholders. This will show that you can integrate functions and drive consensus across diverse groups.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the company's approach to process optimisation using AI tooling. This not only shows your interest in the role but also gives you a chance to assess if Citi is the right fit for you.
