Non-Financial Regulatory Reporting Global Lead in London

Citi’s COO Corporate Shared Services organization is seeking a visionary and highly influential leader for the critical new role of Non‑Financial Regulatory Reporting (NFRR) Global Lead.

This Managing Director will be responsible for the strategic transformation of Citi’s global NFRR capabilities, converting our compliance function from a cost centre into a source of competitive advantage.

Key Responsibilities

• Strategic Vision and Leadership
• Define and execute a comprehensive, forward‑looking strategy for the NFRR function, creating a singular, scalable, and data‑centric enterprise platform that extends across all of Citi’s businesses.
• Provide senior leadership, mentorship, and career development to a global organization of senior professionals. Foster a culture of excellence, innovation, and accountability.
• Develop and execute functional strategies that have a major impact on the firm, contributing to the commercial objectives of the business and influencing how things are done, not only internally but beyond the business itself.
• Transformation and Target Operating Model (TOM) Execution
• Drive the execution of the NFRR operating model and AI business case, delivering a centralised, AI‑enabled utility that migrates manual reporting into a strategic platform with standardised data and automated quality management.
• Act as the accountable executive to deliver regulatory commitments related to data use‑cases and other key regulatory deliverables.
• Own the design, socialisation, and implementation of a cohesive TOM that unifies processes, platforms, and people.

Drive significant, enterprise‑wide cost efficiencies and headcount reduction through the elimination of duplicative, manual processes.

• Champion the use of data‑driven insights to identify re‑engineering opportunities, establishing a "validate once, reuse multiple times" principle to drive productivity gains and reduce operational risk through a unified control framework.
• Innovation and Technology Integration
• Act as the senior champion for leveraging emerging technologies—particularly agentic AI, machine learning, and autonomous systems—to revolutionise regulatory reporting.
• Spearhead the delivery of key platform capabilities, including autonomous report generation, intelligent exception triage & resolution, agentic quality assurance, and regulatory change intelligence.
• Partner with technology and senior business stakeholders to develop and deploy next‑generation tools and platforms that establish unwavering confidence in every regulatory submission and enable superior decision‑making.
• Governance, Risk, and Stakeholder Management
• Ensure a robust, proactive risk and control framework is embedded across the NFRR lifecycle, strengthening controls through shift‑left data governance, standardised processes, and AI‑enabled QA and testing.
• Build and maintain strong, collaborative relationships with senior stakeholders across the firm, including executive management, business leaders, risk, treasury, technology, and external regulators, acting as the key advisor on all NFRR matters.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets.

Drive compliance with all applicable laws, rules, and regulations, fostering a culture of transparently escalating and reporting control issues.

Qualifications

• 15+ years of extensive, senior‑level experience in regulatory reporting, large‑scale data transformation, or financial services operations.
• Broad and comprehensive understanding of the systems, theories, and practices relevant to a global reporting function, with practical experience across multiple business cycles.
• Proven track record of managing multiple teams of senior professionals through other senior managers.
• Demonstrated, hands‑on experience designing and successfully implementing enterprise‑level target operating models (TOMs), particularly for data‑centric and regulatory functions.
• Strong knowledge of and practical experience applying AI, machine learning, and other emerging technologies to solve real‑world operational challenges at scale.
• Deep understanding of the global regulatory landscape, with an in‑depth knowledge of the industry and direct competitors’ approaches.
• Excellent communication skills to influence a wide range of audiences; proven ability to negotiate and make independent decisions on issues that have a critical impact on the company.
• Full management responsibility for multiple teams, including people, budget, and planning.

Education

• Bachelor’s/University degree is required.
• Master’s degree/MBA is preferred.
• Most Relevant Skills
• Business Acumen
• Change Management
• Constructive Debate
• Data Analysis
• Financial Acumen
• Internal Controls
• Issue Management
• Process Execution
• Regulatory Management
• Regulatory Reporting

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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