At a Glance
- Tasks: Lead client advisory initiatives and shape innovative solutions for diverse clients.
- Company: Join a global leader in financial services with a focus on innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with exposure to senior decision-makers and cutting-edge market trends.
- Why this job: Make a real impact by advising top-tier clients and driving product innovation.
- Qualifications: Extensive experience in strategy and financial services, with strong communication skills.
The predicted salary is between 72000 - 108000 £ per year.
The Product & Innovation (P&I) group operates across all business, platform/data, and sales organizations, with a core focus on building out the future product and business pipeline for the Services franchise. This team specializes in areas such as Digital Assets, Partnerships, Investments, and Emerging Commerce, working closely with both business and sales teams to engage with clients. This role, as head of Services Client Advisory will leverage significant synergies between client advisory work and the P&I group's activities in product development and client implementation, playing a crucial role in shaping and delivering innovative solutions to our diverse client base.
The Services Client Advisory Head and the respective team will engage with senior decision makers across all Services' client segments. They will also create thought-leadership content for clients on industry direction and best practices, and provide Citi's sales and product development teams with insights on client needs to help shape the future direction of our solutions. This team will focus on client segments like Corporates, Asset Managers, Banks, Insurance Companies, Fintechs, Digital Asset Companies, and ERP providers.
Furthermore, the team will work closely with the five product organizations of Services as well as the Cluster and Sales organizations to engage effectively with clients. As part of their operating process and engagement, the Client Advisory team will interact and interconnect with the other P&I teams and share responsibilities for future product development.
Business Areas Covered:
- Issuer Services: Focusing on the needs and solutions for issuers in the market.
- PDS (Platform and Data Services): Contributing to the development and enhancement of new digital and data offerings.
- Investor Services: Understanding and addressing the requirements of investors.
- Cash Management: Addressing client needs related to payments and liquidity solutions.
- TWCS: Engaging with clients on trade finance and related services.
Key Responsibilities:
- Generate thought leadership content on product and macro-market trends for both internal and external use, as well as on industry direction and best practices for clients.
- Provide strategic inputs on the future product pipeline to business teams, influencing product development by offering insights on client needs.
- Advise on future connectivity and network distribution channel options to enhance client reach and service delivery.
- Analyze competitive threats and identify new opportunities within the market landscape.
- Participate actively in client demonstrations and workshops, showcasing our capabilities and gathering client insights.
- Coordinate client event planning with the Marketing team to ensure impactful client engagement opportunities.
- Coordinate and partner with sales on client messaging and outreach.
- Foster business collaboration and design to deliver payments, liquidity, financing and asset servicing in support of rapidly growing businesses, especially in the digital business arena.
- Consult on challenges of operating in both developed markets and emerging markets with changing cross border and new business corridors.
Client Segments Covered:
- Corporate CFOs and Treasurers
- Banks
- Fintechs
- Asset Managers
- Insurance Companies
- eCommerce companies
- Digital Asset Companies
- ERP providers
Required Qualifications:
- Extensive and profound experience in strategy, industry and sector research, e-commerce platforms, digital banking and corporate finance.
- Strong understanding of financial services products, market structure and dynamics, and client needs across the specified business areas.
- Proven ability to develop and articulate thought leadership content.
- Strong communication and presentation skills, capable of engaging with senior stakeholders and diverse client types with corporate sectors and asset managers.
- Strong analytical skills to assess market opportunities, competitive threats, and product fit.
- Experience in client-facing roles, participating in client discussions, demos, and workshops.
- Ability to collaborate effectively with cross-functional teams, including business, sales, and marketing, and with the five product organizations of Services.
- Possess a strong commercial mindset, essential for contributing to business growth as a trusted advisor.
- Exhibit a strategic mindset, necessary to help shape the future direction of Citi's solution innovations.
- Be a highly motivated self-starter, with excellent communication skills, able to influence and align peers and partners to execution across a large, global, matrix organization.
Preferred Qualifications:
- Experience in product development or strategy within a financial services context, specifically in Issuer Services, PDS, Investor Services, Liquidity Management, or Trade Services.
- Familiarity with digital assets, partnerships, investments, and emerging commerce trends.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
Head of Client Advisory, Services in London employer: Citi
Citi is an exceptional employer, offering a dynamic work environment in the heart of London or New York, where innovation and collaboration thrive. Employees benefit from extensive professional growth opportunities, a strong emphasis on thought leadership, and the chance to engage with senior decision-makers across diverse client segments. With a commitment to inclusivity and a focus on developing cutting-edge financial solutions, Citi provides a rewarding career path for those looking to make a significant impact in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Advisory, Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential clients. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your expertise! Create thought leadership content or share insights on platforms like LinkedIn. This not only highlights your knowledge but also positions you as a go-to person in your field.
✨Tip Number 3
Practice your pitch! Be ready to articulate your value proposition clearly and confidently during interviews or networking opportunities. Remember, first impressions count!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Head of Client Advisory, Services in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in strategy, client advisory, and financial services. We want to see how your skills align with the role of Head of Client Advisory, so don’t hold back on showcasing your relevant achievements!
Showcase Your Thought Leadership:Since this role involves generating thought leadership content, include examples of any articles, presentations, or insights you've created in the past. We love seeing candidates who can articulate industry trends and best practices!
Highlight Your Client Engagement Skills:This position requires strong communication and presentation skills. Share specific instances where you’ve successfully engaged with senior stakeholders or led client discussions. We’re looking for those standout moments that demonstrate your ability to connect with clients.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Citi
✨Know Your Stuff
Make sure you have a solid understanding of the financial services landscape, especially in areas like digital assets and e-commerce. Brush up on current trends and be ready to discuss how they impact client needs and product development.
✨Showcase Your Thought Leadership
Prepare to share your insights on industry direction and best practices. Think about examples from your past experiences where you've created impactful content or influenced product strategies, as this will demonstrate your ability to contribute to thought leadership.
✨Engage with Confidence
Since you'll be interacting with senior decision-makers, practice your communication skills. Be clear and concise in your responses, and don’t shy away from asking insightful questions that show your interest in their challenges and goals.
✨Collaborate and Connect
Highlight your experience working with cross-functional teams. Be prepared to discuss how you've successfully collaborated with sales, marketing, and product teams to deliver innovative solutions, as this role requires strong teamwork and partnership skills.
