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For Companies At a Glance
- Tasks: Provide technical support for trading applications and ensure operational resilience.
- Company: Join Citi, a leading global bank with a dynamic work culture.
- Benefits: Enjoy competitive salary, 27 days annual leave, and hybrid working model.
- Other info: Great career development opportunities and access to training courses.
- Why this job: Gain hands-on experience in equities trading and advanced technologies.
- Qualifications: Experience in application support and knowledge of programming languages.
The predicted salary is between 80000 - 100000 £ per year.
Citi Markets Technology are seeking a highly motivated IT professional to join our Production Support team located in London. This is an opportunity to join the regional EMEA team providing front office support across our suite of equities electronic trading applications. This role will involve sitting on the trading floor and working with teams including traders, developers, product owners, and system analysts.
Qualifications
- Experience in a front office application support role.
- Experience supporting applications hosted within a Unix environment.
- Experience with some programming languages (Python, Bash, SQL, K+, Perl).
- Experience in FIX protocol.
- Strong understanding of equities markets and trade lifecycle.
- Problem management, issue tracking/reporting, ITIL.
- Consistently demonstrates clear and concise written and verbal communication skills and is able to communicate appropriately to relevant and varied degrees of technical stakeholders.
Responsibilities
- Provide technical and business support for users of Citi trading applications.
- Work closely with low touch DMA/DSA trading desks to ensure operational resilience and excellent client experience.
- Manage, maintain and support applications and their operating environments.
- Perform start of day checks and continual monitoring using ITRS/Geneos.
- Develop and maintain technical support documents.
- Review and develop application contingency planning to ensure availability to users.
- Partner with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Participate in application releases, from development, testing and deployment into production.
- Assess risk and impact of production issues and escalating to business and technology management in a timely manner.
- Appropriately assess risk when business decisions are made.
- Scripting and automation.
Career Development Opportunities
- Develop domain expertise in Citi's equities production platforms.
- Opportunity to work across with equities businesses in Citi.
- Significant interaction with senior technology and business partners.
- Opportunity to develop support and technical expertise to work in a diverse team with varied strengths that handles critical business/technology issues every single day.
- Gain significant experience of the advanced technologies used to run our business regionally and globally.
- Build an extensive knowledge of the equities trading space and market structure.
- Access to great training/development courses.
Education
- Bachelor's / University degree or equivalent experience.
Benefits
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed). In addition, you will enjoy a range of additional benefits: 27 days annual leave.
EMEA E-Trading Applications Support - Vice President in London employer: Citi
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA E-Trading Applications Support - Vice President in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Citi. You never know when a casual chat could lead to your next big opportunity.
✨Tip Number 2
Show off your skills! If you’ve got experience with Python, SQL, or any of those programming languages mentioned, make sure to highlight that in conversations. Maybe even prepare a mini-project or two to showcase your problem-solving abilities during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the hiring managers or teams at Citi. Express your interest in the EMEA E-Trading Applications Support role and ask if they’d be open to a chat about potential opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team. So, don’t hesitate – get your application in and let’s make it happen!
We think you need these skills to ace EMEA E-Trading Applications Support - Vice President in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience in front office application support and any relevant programming skills. We want to see how your background aligns with what we're looking for!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your clear and concise communication skills. Use examples in your application that show how you've effectively communicated with both technical and non-technical teams.
Highlight Problem-Solving Experience: We love candidates who can tackle challenges head-on! Include specific instances where you've managed production issues or improved operational resilience. This will show us you're ready for the fast-paced environment of trading applications.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Citi
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in Unix environments and the programming languages mentioned like Python and SQL. Be ready to discuss how you've used these skills in past roles, as this will show your practical experience.
✨Understand the Trading Environment
Familiarise yourself with the equities markets and trade lifecycle. Being able to speak knowledgeably about how trading applications function and the challenges traders face will impress your interviewers and demonstrate your commitment to the role.
✨Communicate Clearly
Since you'll be liaising with various stakeholders, practice articulating complex technical concepts in simple terms. This will showcase your communication skills and ability to bridge the gap between technical and non-technical teams.
✨Prepare for Problem-Solving Scenarios
Expect to encounter questions that assess your problem management skills. Think of specific examples where you've successfully resolved issues in a production environment, and be ready to explain your thought process and the impact of your solutions.