Business Development & Management, Director, Integrated Client Solutions - Citi in London

Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

The Integrated Client Solutions (ICS) team serves as the connective layer between Citi's Banking, Markets, and Wealth businesses, driving a coordinated 'OneCiti' approach to client coverage and engagement. The Director will be responsible for originating and developing cross-platform opportunities across EMEA, with a strong focus on Global Family Office (GFO) relationships, while also supporting strategic execution, coordination, and platform build-out. This individual will act as a trusted partner to senior bankers and wealth leaders, helping identify, structure, and deliver integrated solutions to complex client situations.

Responsibilities:

• Client Origination & Partnership Development
• Drive cross-referral origination between Banking, Markets, and Wealth across EMEA.
• Identify and develop Global Family Office (GFO) opportunities, including investment, financing, and advisory needs.
• Build strong relationships with Banking coverage teams, Investment Banking, Corporate Banking, and Markets partners to surface opportunities early.
• Partner with senior stakeholders to position Citi holistically across client relationships, particularly in pre-liquidity and strategic decision moments.
• Facilitate collaboration between Wealth, Banking, and Markets teams, ensuring consistent messaging and seamless execution.
• Help manage complex client situations requiring multiple products and geographies.
• Support senior leadership in driving adoption of the OneCiti model across EMEA.
• Business Execution & Strategic Initiatives
• Support tracking of KPIs, referrals, and revenue outcomes, helping ensure alignment with ICS goals.
• Prepare briefing materials, presentations, and talking points for internal and client-facing use.
• Assist in executing key strategic initiatives (e.g., GFO growth, market dashboards, referral processes).
• Coordinate across stakeholders to ensure timely delivery of initiatives and client outcomes.
• Contribute to improvements in process, reporting, and scalability of ICS activities.
• Support execution of Day at the Firm programs, client events, and targeted engagements.

Qualifications:

• A good track record of experience in Banking, Markets, Wealth, or Business Development.
• Strong understanding of cross-firm capabilities.
• Demonstrated ability to originate or support complex client opportunities.
• Experience working with or covering Family Offices or UHNW clients preferred.
• Strong communication and stakeholder management skills, with ability to influence across teams.
• Comfort operating in a fast-paced, global, highly collaborative environment.
• Strong analytical and organizational capabilities with attention to detail.
• Highly collaborative, with a OneCiti mindset.
• Commercially oriented; able to identify and develop new revenue opportunities.
• Structured and execution-focused, with ability to manage multiple priorities.
• Credible with senior stakeholders while remaining hands-on and detail-oriented.

Education:

• Bachelor's degree/University degree or equivalent experience.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.