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- Tasks: Provide expert support for LoanIQ, ensuring seamless operations and maintenance.
- Company: Join Citi, a forward-thinking organisation with a collaborative culture.
- Benefits: Enjoy competitive benefits, clear career progression, and a supportive work environment.
- Why this job: Make a real impact in modernising lending platforms and enhancing client experiences.
- Qualifications: Deep knowledge of LoanIQ and strong understanding of lending workflows required.
- Other info: Be part of a global team providing 24/7 support across multiple regions.
The predicted salary is between 43200 - 72000 £ per year.
The SMBF Production Management team provides critical business and technical support across Securities Markets, Banking, and Functions (SMBF), working collaboratively to ensure our platforms and services operate seamlessly for our clients—whenever and wherever they need them. We act as highly skilled and trusted partners to our businesses. As part of our team, you will help deliver world-class client experience by applying engineering discipline, innovation, continuous learning, and strong risk management across our systems and user environments.
We collaborate daily with a diverse set of stakeholders, working both to solve issues and to anticipate and prevent them before they occur. Citi’s global network of people, data, and relationships empowers us to identify opportunities, manage risks, and connect insights in ways others cannot. Our people make all the difference. We are a forward‑thinking organization, looking for ambitious, collaborative professionals who seek to elevate how work gets done. In return, we offer meaningful work, a supportive environment, clear career progression pathways, and competitive benefits.
Citi Wholesale Lending is executing a multi‑year modernization initiative to upgrade global platforms supporting Agency, Non‑Agency, and Bi‑lateral lending activities. A core component of this strategy is the migration to the LoanIQ platform and decommissioning of legacy systems. To support this transformation and ongoing business operations, Citi is seeking a LoanIQ Product Expert who possesses deep LoanIQ product expertise, strong understanding of end‑to‑end lending workflows, and the ability to partner closely with Operations, Technology, and Vendor teams to ensure accurate, stable, and compliant platform performance.
The Loan IQ Production Support Specialist will be pivotal in providing subject matter expertise level knowledge of Loan IQ to the continuous operation and maintenance of our Loan IQ Application. The role requires a comprehensive understanding of how multiple lending and technology disciplines interact to achieve business objectives. The senior analyst applies deep functional knowledge of LoanIQ, strong commercial awareness, to deliver a full range of production services across regions.
This position is part of the Data Solutions Production Management team, based in London, UK. You will contribute to a globally distributed team spanning Pune, Sydney, NYC Metro and Irving, collectively providing 24/7 support for our enterprise-critical applications. Success in this role requires close collaboration with Level 1 Support, Application Development, Infrastructure teams, Operations and Product Owners.
Loan IQ Production Support Specialist - Vice President employer: Citi
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loan IQ Production Support Specialist - Vice President
✨Tip Number 1
Network like a pro! Reach out to current employees at Citi or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by understanding the LoanIQ platform inside out. Brush up on your knowledge of lending workflows and be ready to discuss how you can contribute to the team’s success. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've tackled challenges in past roles, especially those that required collaboration with tech and operations teams. We love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Citi.
We think you need these skills to ace Loan IQ Production Support Specialist - Vice President
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loan IQ Production Support Specialist role. Highlight your relevant experience and skills that align with the job description, especially your knowledge of LoanIQ and lending workflows.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've successfully collaborated with teams and solved complex issues in the past, showcasing your problem-solving skills.
Showcase Your Technical Skills: Since this role requires a strong understanding of technology and lending disciplines, be sure to highlight any technical skills or certifications you have. This will help us see your capability to support our platforms effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Citi
✨Know Your LoanIQ Inside Out
Make sure you have a solid understanding of the LoanIQ platform and its functionalities. Brush up on end-to-end lending workflows and be ready to discuss how they relate to the role. This will show your expertise and readiness to contribute from day one.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with various teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight your ability to partner with Operations, Technology, and Vendor teams to solve problems and improve processes.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've anticipated issues before they arose or resolved complex problems. Be ready to discuss your approach to risk management and how it can apply to maintaining the LoanIQ Application's performance.
✨Ask Insightful Questions
Prepare thoughtful questions about the team's current challenges and the modernization initiative. This not only shows your interest in the role but also your proactive mindset in wanting to contribute to the team's success.
