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- Tasks: Lead tech tasks for a major financial transformation and coordinate with global teams.
- Company: Join Citi, a leader in financial services with a focus on innovation.
- Benefits: Enjoy 27+ days holiday, private medical insurance, and a competitive salary.
- Other info: Hybrid working model with a supportive and inclusive workplace culture.
- Why this job: Be at the forefront of technology in finance and grow your career.
- Qualifications: Experience in tech project management and strong communication skills.
The predicted salary is between 80000 - 100000 £ per year.
The Control Room Management role is part of the Testing Deployment & Environment Management horizontal service of offerings for the Strategic Ledger Transformation program. This is a critical role in coordinating day-to-day execution of technology tasks in support of various program activities such as testing, release management, environment management, production cutovers, etc. The Control Room service operates on a ‘follow the sun’ model and is currently 24x5 and is expected to be 24x7 in the future.
What You’ll Do
- Leading day-to-day execution of technology WBS tasks required for various program activities.
- Ensuring Control Room resources are on the same page while managing multiple activities in different environments.
- Coordinating activities during multiple shifts in the UK.
- Working closely with counterparts in Europe and in India to enable seamless handoff of task‑level activities and status.
- Leading daily checkpoint calls to provide operational level status to program stakeholders.
- Communicating status emails and notifications to stakeholders regarding planned activities and unplanned events.
- Facilitating triage meetings for problem resolution as required, facilitating creation of JIRA tickets and Oracle Service Requests to track defects.
- Adhering to enterprise standards and policies on release and change management and maintaining artifacts for various tollgates required by program governance.
- Understanding and implementing releases during the agreed‑upon ‘green‑zones’ or maintenance windows.
What We Can Offer You
This role offers an exciting opportunity to be at the heart of Citi’s financial transformation journey. Demonstrated success in this highly visible program will also provide many growth opportunities for talented and motivated individuals who seek a career in managing technology services. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business‑casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretionary annual performance‑related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Equal Employment Opportunity
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
IT Project Technical Lead, Vice President employer: Citi
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Technical Lead, Vice President
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Citi or similar companies. A friendly chat can lead to insider info about job openings and even referrals that can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT project management and technical leadership. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in past projects and how you tackled them. This will demonstrate your ability to handle the dynamic environment of the Control Room.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Citi.
We think you need these skills to ace IT Project Technical Lead, Vice President
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Project Technical Lead role. Highlight relevant experience in technology task execution, release management, and environment management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with coordinating activities across different environments and your ability to communicate effectively with stakeholders.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. Share examples of how you've facilitated triage meetings or resolved issues in past roles. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Citi
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the IT Project Technical Lead role. Familiarise yourself with terms like 'Control Room Management', 'release management', and 'environment management'. This will help you speak confidently about how your experience aligns with the job.
✨Showcase Your Coordination Skills
Since this role involves managing multiple activities across different environments, be ready to share examples of how you've successfully coordinated tasks in previous positions. Highlight any experience you have with leading teams or facilitating meetings, especially in a global context.
✨Prepare for Technical Questions
Expect technical questions related to JIRA, Oracle Service Requests, and release/change management processes. Brush up on these tools and methodologies so you can demonstrate your expertise and problem-solving skills during the interview.
✨Communicate Clearly and Effectively
Given the importance of communication in this role, practice articulating your thoughts clearly. Be prepared to discuss how you would keep stakeholders informed about project statuses and how you handle unplanned events. Good communication can set you apart from other candidates.