Futures & OTC Clearing Operations - Global Lead Exchange Fees - SVP | London, UK

Citi is seeking a Vice President within the Markets Operations organization supporting our Exchange Traded Derivatives and OTC Clearing business. The candidate will report into the Global Head of Data Control. The role includes significant interface with the firm's business and finance partners, internal technology, regulatory compliance, and other Markets Operations teams.

The candidate is expected to oversee and manage all day-to-day operations and controls associated with Cash and Trade reference data functions in support of NAM, EMEA and APAC regions. Additional responsibilities include driving projects and initiatives aligned to organizational priorities of process and platform simplification, service, robust control environment and people management. The candidate will manage and provide hands-on supervisory support to staff, while driving business analysis, project strategy, key metric delivery, and subject matter expertise relating to day-to-day futures operations management. In the near term, the candidate will be heavily involved in business analysis, testing and migration support for a major platform replacement program expected to run until 2027.

• Globally manage day-to-day Exchange Fee operations covering 4 business locations globally.
• Role includes extensive exposure to senior business managers, client executives and Finance specialists.
• Accountability for a multi-million dollar global processing flows for exchange fees across all CITI entities.
• Identify opportunities to improve controls and simplify processes and take ownership to effect change.
• Drive and lead project initiatives relating to the team to ensure resource management and execution of key deliverables.
• Prepare and present status updates for Senior Management and key stakeholders in a clear and articulate manner that suits the lens of the audience.
• Adhere to all control, compliance and regulatory requirements impacting function.
• Exception reporting and appropriate escalation of issues to Senior Management.
• Provide leadership, direction, strategy, oversight and advocacy for functions and processes supported.
• Provide thought leadership to Senior Management by staying abreast of industry trends, technology advancements and competitor processes and procedures.
• Be fully accountable for ensuring team budget and efficiency targets are met annually.

• Extensive prior relevant experience related to Futures Clearing and/or Markets Operations management.
• Experience with fees and billing processing, including change control, audit compliance, and integrity.
• People Management experience required.
• High level of intellectual curiosity to understand how processes work, how they are linked together and how to effectively identify and action change.
• Ability to communicate in a compelling manner with all levels of management and across functional areas - both written and oral.
• Ability to operate in a highly matrixed and ambiguous environment, navigate through the global framework, handle conflicting priorities with effective time management and problem-solving skills.
• Ability to influence, create support and buy-in across a wide range of stakeholders, creating a strong network and relationships among peers, internal partners, external constituencies, senior decision makers and stakeholders.
• Deeply curious on the "why" behind the "what".
• We need someone energetic who has an appetite to continuously improve processes to drive better outcomes and lower risk.
• Logical, analytic and rationale thinker; strong data analytics capabilities are vital.
• Aptitude for assessing levels of risk and discernment to escalate items of potential concern while addressing remediation plans.