Desk Assistant - Sales

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Time Type: Full time

Primary Responsibilities of the Role

• Execute and control end-of-day primary order volumes for structured notes and cross-asset OTC derivatives, performing rigorous control checks including pre-hedge validation and proximity to issuance date reviews.
• Oversee the daily setup, validation, and activation of secondary market contributions in close coordination with the trading desk, ensuring accuracy and timeliness across all product types.
• Manage secondary order booking flow, actively monitoring and resolving trade fails and settlement exceptions through detailed checks on inventory levels and associated fee structures.
• Investigate and resolve daily sanity failures and data integrity control check exceptions, ensuring consistency and accuracy across front-to-back platforms and booking systems.
• Conduct diligent confirmation reviews against internal booking records, identifying and remediating discrepancies in partnership with Sales, Trading, Product Control, and Operations.
• Drive oversight of fee payment processes and lead continuous improvement initiatives, including the automation of manual workflows to enhance operational efficiency and reduce risk.

What We Need from You

• Ideally experience in a sales support, trade assistant, or structured products middle office role within a global investment bank or financial institution.
• Demonstrable knowledge of cross-asset structured products and OTC derivatives, including familiarity with equity-linked notes, autocallables, interest rate derivatives, and the mechanics of primary and secondary market transactions.
• Advanced Microsoft Excel proficiency (VBA/macros); experience with Python or SQL for workflow automation, data analysis, or process improvement is a strong differentiator.
• Strong working knowledge of trade lifecycle management, including confirmation workflows, settlement processes, exception handling, and inventory monitoring within a front-to-back environment.
• Exceptional attention to detail and the ability to operate with precision under pressure in a fast-paced, time-sensitive trading floor environment, managing multiple competing priorities simultaneously.
• Excellent interpersonal and communication skills, with a proven ability to build effective working relationships with Sales, Trading, Product Control, Middle Office, and Operations stakeholders at all levels.

What Citi Can Offer You

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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