At a Glance
- Tasks: Design innovative digital products that enhance user experience in global finance.
- Company: Join Citi, a leader in redefining global finance with cutting-edge technology.
- Benefits: Enjoy 27 days annual leave, private medical care, and continuous learning opportunities.
- Other info: Collaborative environment with mentorship and hybrid work options.
- Why this job: Make a real impact on millions while shaping the future of finance.
- Qualifications: Experience in UX design, strong analytical skills, and proficiency in design tools.
The predicted salary is between 55000 - 65000 £ per year.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.
The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs.
Responsibilities- Hold meetings with users, clients, product sponsors and technology to understand project requirements
- Perform UX research, define IA, user journeys, and create personas
- Identify metrics and data that can support decision-making
- Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
- Perform relevant testing to validate and inform design decisions
- Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
- Apply a positive and constructive attitude to all feedback
- Use, and contribute to, the approved design system
- Adhere to, and improve design standards and best practices
- Perform detailed handover to development teams, ensuring they have all they need to implement the designs
- Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
- Keep up to date with the latest UX practices, innovations, and tools
- Ensure all designs comply with ADA/WCAG standards for accessibility
- Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
- Help to train and support junior team members
- Confidently challenge substandard work by other team members
- Contribute to the wider UX community of practice
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications- Proven relevant experience
- Strong attention to detail & analytical skills
- Experience delivering with an agile methodology
- Excellent communication and presentation skills
- Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
- Experience using design systems
- Keen interest in, or knowledge of, banking or finance
- HTML/CSS Development Skills
Bachelor's degree/University degree, Master's degree preferred
Benefits- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.
User Experience Senior Analyst in Belfast employer: Citi
Citi is an exceptional employer that empowers its employees to engineer the future of global finance through innovative technology and design. With a strong commitment to mentorship, continuous learning, and flexible hybrid work opportunities, Citi fosters a collaborative work culture where your contributions can influence economies and drive meaningful change. Enjoy generous benefits such as 27 days of annual leave, private medical care, and access to extensive learning resources, all while working in a dynamic environment that values creativity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land User Experience Senior Analyst in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at Citi through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role in the UX team.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX projects, especially those that demonstrate your ability to solve real-world problems. Make sure to include case studies that detail your process from research to design.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you can showcase your analytical skills and attention to detail, as these are key for the User Experience Senior Analyst role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Citi Tech team and ready to engineer the future of finance with us.
We think you need these skills to ace User Experience Senior Analyst in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the User Experience Senior Analyst role. Highlight your relevant experience in UX research, design, and collaboration with tech teams. We want to see how your skills align with our mission to redefine global finance!
Showcase Your Design Skills:Include a portfolio that showcases your best work using tools like Sketch, InVision, or Adobe XD. We love seeing high-fidelity designs and prototypes, so make sure to present your projects clearly and effectively. This is your chance to shine!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and achievements. We appreciate applicants who can communicate their ideas effectively, just like we do in our UX design process!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team at Citi!
How to prepare for a job interview at Citi
✨Know Your UX Tools
Make sure you're well-versed in the design tools mentioned in the job description, like Sketch, InVision, and Adobe suite. Bring examples of your work using these tools to showcase your skills and how you can contribute to the team.
✨Understand the User Journey
Before the interview, brush up on user journey mapping and persona creation. Be ready to discuss how you've applied these concepts in past projects, as this will demonstrate your ability to understand and enhance user experience.
✨Showcase Your Research Skills
Prepare to talk about your experience with UX research and how it informs your design decisions. Highlight specific metrics or data you've used to support your design choices, as this aligns with the role's responsibilities.
✨Be Ready for Feedback
Citi values a positive attitude towards feedback, so come prepared to discuss how you've handled constructive criticism in the past. Share examples of how you've used feedback to improve your designs and collaborate effectively with teams.
