At a Glance
- Tasks: Engineer the future of global finance and support critical clearing platforms.
- Company: Join Citi, a leader in redefining finance with cutting-edge technology.
- Benefits: Enjoy 27 days annual leave, private medical care, and a performance bonus.
- Other info: Dynamic team culture with mentorship and opportunities for continuous learning.
- Why this job: Make a real impact on global markets while growing your career in tech.
- Qualifications: Strong knowledge of Futures/ETD, SQL skills, and experience in global markets.
The predicted salary is between 80000 - 100000 € per year.
Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
We are seeking a highly motivated and experienced VP‑level Technical Specialist to join our global Futures & Exchange Traded Derivatives (ETD) Clearing technology team. This role provides senior L2 production support for business‑critical clearing platforms, with a primary focus on intraday ETD processing. The successful candidate will act as a technical authority and escalation point, partnering closely with Operations, Technology, and Business stakeholders to ensure platform stability, resilience, and high‑quality service delivery in a fast‑paced markets environment.
Key Responsibilities
- Production Support & Stability: Provide timely, high‑quality L2 technical support for Futures and ETD Clearing platforms, ensuring minimal business impact during incidents. Investigate, diagnose, and resolve complex application, data, and infrastructure issues across distributed systems. Monitor system health and performance, proactively identifying risks and addressing issues before they impact intraday clearing processes. Support exchange cut‑offs and time‑critical clearing workflows.
- Incident & Problem Management: Own the full incident lifecycle from detection through resolution, including stakeholder communication. Lead root cause analysis and post‑incident reviews, driving permanent remediation and risk reduction. Partner with development teams to prioritise fixes and resilience improvements.
- Technical Leadership & Collaboration: Work closely with Operations, Business Analysts, Developers, and Infrastructure teams across regions. Provide technical mentorship and guidance to junior support engineers. Influence application design and deployment decisions to improve stability, observability, and operability in production. Participate in a rotational on‑call schedule, including weekend support, for critical market‑facing systems.
- Continuous Improvement & Engineering Excellence: Develop and maintain high‑quality support documentation, runbooks, and knowledge base articles. Drive automation initiatives using scripting and tooling to reduce manual intervention and operational risk. Assist with application deployments, upgrades, and disaster recovery testing. Identify and implement opportunities to improve monitoring, alerting, and support efficiency.
Required Skills & Experience
- Strong functional knowledge of the Futures / ETD asset class, including clearing and intraday processing.
- Proven experience supporting business‑critical applications in a global markets or trading environment.
- Strong SQL skills with experience working with relational databases (e.g. Oracle, SQL Server).
- Experience with middleware and messaging technologies such as MQ and Kafka.
- Demonstrable scripting ability in Python or shell scripting for automation and analysis.
- Experience with enterprise monitoring and observability tools such as ITRS Geneos, Splunk, Grafana, or equivalent.
- Strong analytical and troubleshooting skills, with the ability to operate effectively under pressure.
- Excellent verbal and written communication skills, able to translate complex technical issues for both technical and non‑technical stakeholders.
- Familiarity with ITIL frameworks and best practices for incident, problem, and change management.
What we’ll provide you
- 27 days annual leave (plus bank holidays)
- A discretionary annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
Futures Applications Support - Technical Lead - Vice President in Belfast employer: Citi
Citi is an exceptional employer that empowers its employees to engineer the future of global finance while fostering a culture of innovation and collaboration. With a commitment to continuous learning, mentorship, and flexibility, employees enjoy generous benefits such as 27 days of annual leave, private medical care, and access to extensive development resources. Working in a dynamic environment that influences economies worldwide, team members are encouraged to bring their whole selves to work, ensuring a supportive and inclusive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Futures Applications Support - Technical Lead - Vice President in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at Citi through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into the Futures and ETD space. Brush up on your SQL skills and be ready to discuss how you've tackled complex issues in high-pressure environments. Show them you know your stuff!
✨Tip Number 3
Don’t just talk about your technical skills; share stories that highlight your problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Good luck, we’re rooting for you!
We think you need these skills to ace Futures Applications Support - Technical Lead - Vice President in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Futures Applications Support role. Highlight your technical expertise, especially in SQL and scripting, and don’t forget to mention any relevant experience in global markets or trading environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about redefining finance and how your background makes you a perfect fit for the team. Be sure to mention your problem-solving skills and your ability to work under pressure.
Showcase Your Technical Skills:In your application, be specific about your technical skills. Mention your experience with middleware technologies like MQ and Kafka, and any tools you’ve used for monitoring and observability. This will help us see how you can contribute to our tech team right away!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Citi!
How to prepare for a job interview at Citi
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the technical skills required for the role, especially around Futures and ETD processing. Brush up on your SQL skills and be ready to discuss your experience with middleware technologies like MQ and Kafka. Being able to talk confidently about your technical expertise will show that you're the right fit for the team.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex application issues in high-pressure environments. Think about incidents you've managed from detection to resolution, and be ready to explain your thought process during those situations. This will highlight your analytical skills and ability to operate effectively under pressure.
✨Showcase Your Collaboration Experience
This role requires working closely with various teams, so be prepared to discuss your experience collaborating with Operations, Business Analysts, and Developers. Share examples of how you've influenced application design or provided mentorship to junior engineers. This will demonstrate your leadership capabilities and teamwork skills.
✨Emphasise Continuous Improvement Mindset
Citi values innovation and efficiency, so come ready to discuss any automation initiatives you've led or been a part of. Talk about how you've improved monitoring and support processes in previous roles. Showing that you’re proactive about continuous improvement will resonate well with the interviewers.
