At a Glance
- Tasks: Join our team to support and enhance critical applications in a fast-paced environment.
- Company: Citi, a leading global financial services company with a diverse and inclusive culture.
- Benefits: Enjoy 27 days annual leave, private medical care, and a competitive salary.
- Other info: Hybrid working model with excellent training and development opportunities.
- Why this job: Make a real impact by solving technical challenges and supporting business success.
- Qualifications: Experience in application support, strong communication skills, and a passion for learning.
The predicted salary is between 40000 - 50000 £ per year.
Citi technology is seeking a highly motivated middle office IT professional to join our Production Support team in Belfast. The Equities Middle office application support team provides technical and business support across our suite of booking, reconciliation and settlement applications that help the front office facilitate business with Citi's external client base. The team is responsible for ensuring high availability of these applications for our business and clients.
We work in partnership with business, operations and technology partners to provide best‑in‑class support within our production environment. We provide quick resolutions to their issues, drive stability, efficiency and effectiveness improvements, and help the business succeed.
Who will be a great fit
A dedication to learning and a passion for driving improvement are essential. Candidates who can communicate effectively, are highly motivated and thrive in a fast‑paced working environment will excel. We value diversity.
Key Responsibilities
- Previous experience within an Application Support based role
- Experience supporting applications hosted in a Unix environment
- Database SQL knowledge
- Good all‑round technical skills
- Experience with some programming languages and willingness/ability to learn
- Adaptable and enjoy working within a fast‑paced environment
- Ability to multitask with sharp problem‑solving skills
- Effective communicator, able to build relationships and rapport easily
- Effective written and verbal communication with an ability to explain technical issues in simple terms that non‑IT staff can understand, adjusting appropriately for relevant stakeholders
- Passion for learning and continuous development/improvement
- Statistical and analytical mindset with proactive ingenuity and creativity
- Attention to detail
- Team player
- Experience in providing effective Change, Incident and Problem Management
Other desirable experience or qualifications
- Previous experience with ITRS Geneos Monitoring and ServiceNow
- Experience working within a financial organisation
- Experience providing production support for franchise critical applications
- ITIL Knowledge/Certifications
- Knowledge of Fix Protocol
What development value does this role offer
- Develop domain expertise in Citi’s Equities Production platforms
- Opportunity to work across with Equities businesses in Citi
- Significant interaction with senior technology and business partners
- Opportunity to develop support and technical expertise to handle critical business/technology issues every day in a diverse team
- Gain significant experience of advanced technologies used to run the business regionally and globally
- Citi offers access to great training and development courses
Education
Bachelor’s/University degree or equivalent experience
What we’ll provide you
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days at home per week), but also receive a competitive base salary (annually reviewed) and a range of benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretionary annual performance‑related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Equal Opportunity and Accommodations
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
Equities Middle Office - Application Support Analyst in Belfast employer: Citi
Citi is an exceptional employer that fosters a dynamic and inclusive work culture in Belfast, offering a hybrid working model and a competitive salary package. Employees benefit from extensive training and development opportunities, generous annual leave, and a range of health and wellness benefits, all while being part of a collaborative team dedicated to driving improvement and innovation in the financial technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Equities Middle Office - Application Support Analyst in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Citi values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Citi might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Citi!
✨Direct Apply to Citi
Let's not forget to apply directly through the Citi website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Equities Middle Office - Application Support Analyst in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Citi.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Citi. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Citi
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
