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- Tasks: Lead behavioural change projects and design interventions to improve workplace culture.
- Company: Join Citi, a global banking leader with a presence in over 160 countries.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Make a real impact on company culture while working with diverse teams globally.
- Qualifications: Bachelor's degree in behavioural science or related field; strong analytical and consulting skills required.
- Other info: Citi values diversity and offers equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
The objective of the Applied Behavioral Insights Partner is to provide behaviour change expertise, oversight and support for large, global businesses, functions or geographies in line with the global culture strategy. This role will support the design of behavioural interventions and provide expertise on experiment design to test and measure the impact of interventions. The role will also ensure all behaviour change efforts are aligned to the prioritized focus areas defined by the Culture Council and feed learnings into development programs.
Key Responsibilities:
- Oversee the project team and all phases of a behavioural change project with a specific business, function or geography.
- Provide a deep level of expertise in behaviour change, using behavioural science models.
- Partner with Human Resource Advisors and business leaders to understand and identify the project requirements and outcomes measures.
- Direct and oversee relevant literature reviews.
- Partner with analytics and metrics partners on study design.
- Lead the execution of quantitative and qualitative data collection activities, including surveys, interviews, observations and focus groups.
- Design interventions to address root cause issues and set-up and run randomized controlled trials to test interventions.
- Identify and mitigate project risks.
- Build strong relationships with and manage key stakeholders.
- Work with communication partners on communication plans including messaging, timing, audience, and channels.
- Manage many, and sometimes conflicting, perspectives and influence to ensure alignment of goals and approach.
- Advocate for and reinforce Citi's culture target state behaviours in both the approach to the work and through the interventions delivered.
- Active sharing of lessons learned, successful behaviours to scale globally and new external research and trends with the broader team.
Qualifications:
- Bachelor's Degree or equivalent and preferred post graduate degree in behavioural science, organizational psychology or related area.
- Strong professional experience in behavioural science, organizational development or related field preferred.
- Strong consulting skills.
- Experience managing large, complex culture change projects.
- Strong analytical thinking.
- Ability to analyze and interpret data.
- Ability to quickly establish credibility, build trusting relationships and influence senior stakeholders.
- High tolerance for dealing with ambiguity and ongoing change. Able to work in a complex environment with changing priorities.
Applied Behavioral Insights Partner at Citi employer: Citi
Contact Detail:
Citi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applied Behavioral Insights Partner at Citi
✨Tip Number 1
Familiarise yourself with behavioural science models and theories. Understanding these concepts will not only help you in interviews but also demonstrate your expertise in the field, which is crucial for the Applied Behavioral Insights Partner role.
✨Tip Number 2
Network with professionals in the behavioural science and organisational psychology fields. Attend relevant conferences or webinars to connect with industry experts and gain insights that could be beneficial during your application process.
✨Tip Number 3
Stay updated on the latest trends and research in behavioural change and culture strategy. Being knowledgeable about current developments will allow you to engage in meaningful discussions during interviews and showcase your passion for the role.
✨Tip Number 4
Prepare to discuss your experience managing complex projects and stakeholder relationships. Be ready to share specific examples of how you've successfully navigated challenges in previous roles, as this will highlight your suitability for the position at Citi.
We think you need these skills to ace Applied Behavioral Insights Partner at Citi
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Applied Behavioral Insights Partner position at Citi. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your professional experience in behavioral science or organizational development. Provide specific examples of past projects where you've successfully managed culture change or applied behavioral insights.
Showcase Analytical Skills: Citi values strong analytical thinking. Include instances where you've analysed data or conducted research that led to impactful decisions. Mention any experience with quantitative and qualitative data collection methods.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also demonstrate your understanding of Citi's culture and how you can contribute to their goals. Be sure to mention your ability to build relationships and influence stakeholders.
How to prepare for a job interview at Citi
✨Understand Behavioural Science Models
Familiarise yourself with key behavioural science models that are relevant to the role. Be prepared to discuss how these models can be applied to design effective interventions and measure their impact.
✨Showcase Your Project Management Skills
Highlight your experience in managing large, complex culture change projects. Be ready to provide examples of how you've overseen project teams and navigated conflicting perspectives to achieve alignment.
✨Prepare for Data Analysis Questions
Since the role involves analysing and interpreting data, brush up on your analytical skills. Be prepared to discuss your experience with quantitative and qualitative data collection methods, and how you’ve used data to inform decision-making.
✨Build Relationships and Influence
Demonstrate your ability to quickly establish credibility and build trusting relationships with senior stakeholders. Think of examples where you've successfully influenced others to align with project goals or cultural initiatives.
