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- Tasks: Support the Store Manager in daily operations and ensure a great customer experience.
- Company: Join Citi Trends, a vibrant retail environment focused on teamwork and growth.
- Benefits: Flexible schedule, competitive pay, and opportunities for career advancement.
- Why this job: Be a key player in creating a positive work culture and driving sales success.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Dynamic role with a focus on team development and customer engagement.
The predicted salary is between 21600 - 36000 £ per year.
Join to apply for the Assistant Manager role at Citi Trends.
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well-trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
Duties/Responsibilities:
- Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
- Train and coach team members to provide exceptional customer service and engagement.
- Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms.
- Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
- Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks.
- Foster a positive and productive work environment.
- Monitor sales performance and implement strategies to achieve sales targets.
- Collaborate with the store manager to create and implement effective marketing and promotional campaigns.
- Maintain a clean and organized store environment.
- Perform other duties as may be assigned.
Required Skills/Abilities:
- Excellent communication and organizational skills.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Education/Experience:
- High school diploma or equivalent.
- Previous experience in retail management or a related field.
- 2-4 years of retail experience as an Assistant Manager.
- 3-5 years of retail experience.
Physical Requirements:
- Squat/Kneel/Stoop (Frequent to continuous)
- Stand/Bend/Walk (Frequent to continuous)
- Twist (Occasional to Frequent)
- Reach above shoulder (Occasional to Frequent)
- Lift/Carry (Occasional to Frequent)
- Push/Pull (Occasional to Frequent)
- Use of hands (manual dexterity, grasping) (Frequent to Continuous)
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.
Assistant Manager in Chester employer: Citi Trends
Contact Detail:
Citi Trends Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Citi Trends' social media and website. This will help you understand their values and how you can fit in as an Assistant Manager.
✨Tip Number 2
Practice your communication skills! As an Assistant Manager, you'll need to lead a team and engage with customers. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your retail experience! Be ready to share specific examples of how you've successfully managed inventory or trained team members in previous roles. This will demonstrate your capability for the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Citi Trends team as an Assistant Manager.
We think you need these skills to ace Assistant Manager in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your retail management experience and how it aligns with the responsibilities mentioned in the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: In your application, emphasise any previous experience where you've trained or led a team. We’re looking for someone who can foster a positive work culture, so share examples of how you've motivated others and achieved sales goals in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points for key achievements and make sure your contact details are easy to find. We appreciate clarity and organisation, just like we do in our store operations!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citi Trends
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role at Citi Trends. Familiarise yourself with the key responsibilities like customer service, inventory management, and team training. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully trained or motivated team members in the past. Highlight any strategies you've implemented to improve sales or enhance customer experiences, as this will show your potential value to the store.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific situations, such as dealing with difficult customers or managing inventory challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making them clear and impactful.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's culture, team dynamics, or upcoming marketing campaigns. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
