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- Tasks: Support the Store Manager in daily operations and ensure a fantastic customer experience.
- Company: Join Citi Trends, a vibrant retail environment focused on teamwork and growth.
- Benefits: Full-time role with opportunities for career advancement and a positive work culture.
- Why this job: Be a key player in driving sales and creating an engaging shopping atmosphere.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Flexible schedule required; perfect for those looking to grow in retail.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Assistant Manager role at Citi Trends.
Job Summary
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well‑trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change‑management efforts within the retail organization.
Duties/Responsibilities
- Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
- Train and coach team members to provide exceptional customer service and engagement.
- Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms.
- Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
- Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks.
- Foster a positive and productive work environment.
- Monitor sales performance and implement strategies to achieve sales targets.
- Collaborate with the store manager to create and implement effective marketing and promotional campaigns.
- Maintain a clean and organized store environment.
- Perform other duties as may be assigned.
Required Skills/Abilities
- Excellent communication and organizational skills.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Education/Experience
- High school diploma or equivalent.
- Previous experience in retail management or a related field.
- 2-4 years of retail experience as an Assistant Manager.
- 3-5 years of retail experience.
Physical Requirements
- Squat/Kneel/Stoop (Frequent to continuous)
- Stand/Bend/Walk (Frequent to continuous)
- Twist (Occasional to Frequent)
- Reach above shoulder (Occasional to Frequent)
- Lift/Carry (Occasional to Frequent)
- Push/Pull (Occasional to Frequent)
- Use of hands (manual dexterity, grasping (Frequent to Continuous))
General Information
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Retail
Assistant Manager employer: Citi Trends
Contact Detail:
Citi Trends Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Citi Trends' social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience as an Assistant Manager aligns with the role at Citi Trends, especially around team training and customer service.
✨Tip Number 3
Dress the part! Make sure you look sharp and professional for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your retail management experience and how it aligns with the responsibilities mentioned in the job description. We want to see how you can contribute to our team!
Show Off Your Skills: Don’t forget to showcase your excellent communication and organisational skills. Use specific examples from your previous roles to demonstrate how you've successfully trained teams or improved customer experiences. This is your chance to shine!
Be Authentic: Let your personality come through in your application. We value a positive work culture, so share what makes you passionate about retail and how you foster a welcoming environment for customers and team members alike.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Citi Trends!
How to prepare for a job interview at Citi Trends
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role at Citi Trends. Familiarise yourself with the key responsibilities like customer service, inventory management, and team training. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully trained and motivated team members in the past. Highlight any strategies you've implemented to improve sales or enhance customer experiences, as this will resonate well with the interviewers.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to manage difficult situations, such as resolving customer complaints or dealing with inventory issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or upcoming marketing campaigns. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
