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- Tasks: Support the Store Manager in daily operations and ensure a great customer experience.
- Company: Join Citi Trends, a vibrant retail environment focused on teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Why this job: Be a key player in creating a positive work culture and driving sales success.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Dynamic role with a chance to lead and inspire a team.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Assistant Manager role at Citi Trends.
Job Summary
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
Duties & Responsibilities
- Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage. Train and coach team members to provide exceptional customer service and engagement.
- Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms. Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
- Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks. Foster a positive and productive work environment.
- Monitor sales performance and implement strategies to achieve sales targets. Collaborate with the store manager to create and implement effective marketing and promotional campaigns. Maintain a clean and organized store environment.
- Perform other duties as may be assigned.
Required Skills & Abilities
- Excellent communication and organizational skills.
- Ability to work a flexible schedule including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Education & Experience
- High school diploma or equivalent.
- Previous experience in retail management or a related field.
- 2-4 years of retail experience as an Assistant Manager.
- 3-5 years of retail experience.
Physical Requirements
- Squat/Kneel/Stoop (Frequent to continuous)
- Stand/Bend/Walk (Frequent to continuous)
- Twist (Occasional to Frequent)
- Reach above shoulder (Occasional to Frequent)
- Lift/Carry (Occasional to Frequent)
- Push/Pull (Occasional to Frequent)
- Use of hands (manual dexterity, grasping (Frequent to Continuous)
Equal Employment Opportunity Statement
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
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Assistant Manager employer: Citi Trends
Contact Detail:
Citi Trends Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to retail management. Think about how you would handle customer complaints or motivate your team. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have experience with inventory management or team training, be ready to share specific examples during interviews. Highlighting your past successes can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in retail management and how it aligns with the responsibilities mentioned in the job description. We love seeing how you connect your skills to what we need!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on – get to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citi Trends
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role at Citi Trends. Familiarise yourself with the key responsibilities like customer service, inventory management, and team training. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully trained and motivated team members in the past. Highlight any strategies you've implemented to improve sales or enhance customer experiences, as this will show your potential value to the store.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to manage difficult situations, such as resolving customer complaints or dealing with inventory issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's culture, team dynamics, or upcoming marketing campaigns. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
