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- Tasks: Manage client relationships and lead projects from start to finish.
- Company: Cite is a strategic creative agency specialising in brand and digital for top B2B clients.
- Benefits: Enjoy hybrid working, 24+ days annual leave, generous pension, and career progression opportunities.
- Other info: We prioritise face time for onboarding and team events, plus regular knowledge sharing.
- Why this job: Join a supportive team that values creativity, collaboration, and personal growth.
- Qualifications: 5+ years in an agency, strong communication skills, and a knack for building rapport.
The predicted salary is between 25000 - 35000 £ per year.
Salary guide: £30,000 – £42,000 (DOE)
Location: Hybrid – Leicester HQ / WFH blend
We’re on the lookout for a bright, driven Account Manager or Senior Account Manager to join our growing team. If you’ve got a knack for building great client relationships, love delivering standout creative and digital work, and can juggle multiple projects like a pro, we’d love to hear from you.
And if you come with a solid grounding in digital marketing – particularly around channel strategy and campaign planning – that’s a definite bonus (although not essential). Many of our clients are actively using marketing automation platforms, running nurture programmes, and investing in paid social campaigns, so having a good working knowledge of how these pieces fit together would be a real advantage.
Who we are
We’re Cite – a strategic creative agency that specialises in brand and digital. We work with some of the biggest B2B names in the UK, Europe and the US, helping them make sense of who they are and how they show up in the world.
Our thing? Untangling messy brands. We bring clarity, purpose, and creativity to brand positioning – and bring it all to life through bold ideas, clever campaigns, and digital experiences that connect. Clients you might know include Knauf, DHL, Harvard University, Tata Steel, and LINK (yes, the one on your bank card).
What you’ll be doing
- Building trusted, long-term relationships with clients
- Spotting opportunities to grow your accounts – and going after them
- Leading projects from kick-off through to delivery
- Writing proposals, planning resources, managing timings and budgets
- Briefing creative, digital, content and tech teams
- Working with our planners to craft campaigns that are insight-led and commercially smart
- Tracking performance and always looking for ways to optimise
What we’re looking for
We’re not just hiring your experience – we’re hiring your attitude. If you’re curious, collaborative, commercially sharp, and ready to make things happen, you’ll fit right in.
You’ll also ideally bring:
- 5+ years' experience in an agency environment (brand, creative or digital)
- A track record of growing client accounts and delivering standout work
- Confidence in translating complex client challenges into smart briefs
- Brilliant communication skills – written, verbal and everything in between
- A calm head under pressure, with a bias for action
- Confidence with budgets, timelines and project management tools
- A natural ability to read people and build rapport fast
The kind of person we love working with
- You’re curious – you ask questions, challenge the brief, and love learning
- You care – about your clients, your work, your team
- You’re commercially aware – you can sniff out an opportunity and know how to chase it
- You’re a people person – relationships are your thing
- You’re ambitious – you want to grow, and you want to grow with us
How we work
We’re hybrid – we mix up working from our Leicester HQ with remote working. We don’t count days in the office, but we value face time when it matters: onboarding, team meetings, project kick-offs, the odd pizza lunch. To help you hit the ground running, we suggest 2-3 days a week in the office for the first few months.
What we believe in
- We, not me
- Beyond the brief
- Relationships are everything
- Yes you can
We’re a tight-knit team that cares about doing great work, supporting each other, and constantly pushing ourselves to do better.
What you get
- 24 days of annual leave, plus bank holidays and an extra day for your birthday. Allowance increases with length of service (up to 28 days)
- Generous pension contribution - we pay the full 8% into your pension so if you don’t want to contribute, more you don’t have to.
- Flexibility – we believe in balancing focused remote work with purposeful time in the studio
- Career progression, regular mentoring, and opportunities to grow quickly
- Opportunity to attend industry events, webinars and briefings - we’re big fans of Agency Hackers live and online events and attend regularly
- Regular knowledge sharing through our lunch and learn sessions
- A creative, supportive team culture that values both people and performance
How to apply
Sounds like your kind of role? Great. Please send your CV and a brief covering note to opportunities@cite.co.uk, explaining why you believe you’d be a good fit.
Our process:
- A short online chat (30–45 mins) to get to know each other
- A face-to-face interview (60–90 mins) with a member(s) of our management team
Recruiters – thanks, but not right now. We’re handling this one in-house.
Account Manager / Senior Account Manager employer: Cite
Contact Detail:
Cite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Senior Account Manager
✨Tip Number 1
Familiarise yourself with the clients Cite works with, such as Knauf and DHL. Understanding their industries and challenges can help you demonstrate your ability to build strong client relationships during interviews.
✨Tip Number 2
Showcase your experience in managing multiple projects by preparing specific examples of how you've successfully juggled tasks in previous roles. This will highlight your organisational skills and ability to thrive under pressure.
✨Tip Number 3
Brush up on your knowledge of digital marketing strategies, especially around channel strategy and campaign planning. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you've identified and pursued growth opportunities in past accounts. This will demonstrate your commercial awareness and ability to drive results, which is crucial for the Account Manager role.
We think you need these skills to ace Account Manager / Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, digital marketing, and client relationship building. Use specific examples that demonstrate your ability to juggle multiple projects and deliver standout work.
Craft a Compelling Cover Note: In your cover note, explain why you’re a great fit for the role. Mention your curiosity, collaborative spirit, and any experience with marketing automation platforms or campaign planning. Keep it concise but impactful.
Showcase Your Communication Skills: Since communication is key in this role, ensure your application is well-written and free of errors. Use clear and professional language to convey your ideas and experiences effectively.
Research Cite: Familiarise yourself with Cite’s values and recent projects. This will help you align your application with their culture and demonstrate your genuine interest in the company during the interview process.
How to prepare for a job interview at Cite
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to build and maintain client relationships is crucial. Prepare examples of how you've successfully nurtured client connections in the past, highlighting your communication skills and ability to understand client needs.
✨Demonstrate Your Project Management Expertise
Be ready to discuss your experience in managing multiple projects simultaneously. Share specific instances where you effectively handled budgets, timelines, and resources, showcasing your organisational skills and calmness under pressure.
✨Familiarise Yourself with Digital Marketing Trends
Since the role involves digital marketing, brush up on current trends, especially around channel strategy and campaign planning. Being knowledgeable about marketing automation platforms and paid social campaigns will give you an edge during the interview.
✨Emphasise Your Curiosity and Collaborative Spirit
The company values curiosity and collaboration. Be prepared to discuss how you ask questions, challenge briefs, and work with teams to achieve common goals. This will demonstrate that you align with their culture and are eager to contribute positively.