At a Glance
- Tasks: Lead client service delivery and manage complex fund structures with a talented team.
- Company: Join Citco, a global leader in fund services with a diverse and inclusive culture.
- Benefits: Enjoy flexible working arrangements, training support, and a focus on your well-being.
- Why this job: Make an impact in the finance world while working with industry experts.
- Qualifications: 10+ years in real estate accounting and strong leadership skills required.
- Other info: Opportunities for career growth in a dynamic and supportive environment.
The predicted salary is between 72000 - 108000 £ per year.
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $2.5 trillion in assets under administration, with in excess of $200 billion in AuA within our Real Assets division, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
Qualifications
About You:- Educational & Professional Qualifications
- Degree in Business, Finance, or related field
- Professional accounting designation (ACA, ACCA, CIMA, CPA) or actively pursuing qualification
- 10+ years of public/private real estate accounting experience
- Technical Knowledge & Skills
- Experience in reviewing and preparing general ledgers and financial statements
- Knowledge of IFRS and GAAP
- Advanced proficiency in MS Excel, competent in MS Word and PowerPoint
- Knowledge of industry software (MRI, Yardi, or Investran) preferred
- Specialized Experience (Advantageous)
- Limited Partnership accounting experience
- Private equity/real estate fund administration background
- Understanding of tax-efficient European structures, investment vehicles, and regulatory requirements
- Professional Competencies
- Demonstrated leadership skills and supervisory experience
- Superior written and verbal communication skills in English
- Strong analytical and problem-solving abilities
- Sound judgment and decision-making capabilities
- Personal Attributes
- Self-motivated and deadline-driven
- Team player capable of managing individual responsibilities
- Bright and diligent approach to work
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Responsibilities
About the Team & Business Line:Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. As a core member of our Client Service team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Your Role:- Client Service & Relationship Management
- Oversee client service delivery and monitor service provision to agreed standards for key clients
- Formulate and implement key client service programs
- Visit clients periodically to evaluate service quality and identify priorities
- Operate as primary contact point for clients, responding to queries and escalating when necessary
- Manage escalations and complaints within the team and department
- Monitor compliance with various client agreements, including Service Level Agreements
- Act as liaison with internal/external parties including auditors, legal counsel, and property management companies
- Financial Operations & Accounting
- Deliver Fund accounting and analysis services
- Manage limited partner and general partner allocations
- Review real estate fund client's partnership agreements, PPMs and other materials
- Participate in and lead implementation of fund structures onto accounting systems
- Assist in client audit procedures and prepare complex Excel spreadsheets
- Team Leadership & Development
- Manage, train, and assist assigned Senior Account Managers in running their teams
- Train and support team members in their development
- Participate in review of procedures and policies and supervise VPs to ensure adherence
- Liaise internally with operational areas to ensure awareness of key client requirements
- Issue Resolution & Analysis
- Assist in resolution of complex client issues
- Interact with Management and Clients on various matters
- Prepare and analyze complex financial data and reporting
Client Services SVP - Real Assets employer: Citco GSGS
Contact Detail:
Citco GSGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services SVP - Real Assets
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent news, and how they operate. This will help us tailor our responses and show that we’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine our answers and boost our confidence. The more we practice, the more natural we’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows that we appreciate the opportunity and are still keen on the role. Plus, it keeps us on their radar!
We think you need these skills to ace Client Services SVP - Real Assets
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Client Services SVP - Real Assets. Highlight your relevant experience in real estate accounting and client service management, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for Citco. Mention specific experiences that align with our needs, especially in fund administration and client relationship management.
Showcase Your Technical Skills: We love candidates who are tech-savvy! Make sure to highlight your proficiency in MS Excel and any industry software like MRI or Yardi. If you have experience with IFRS and GAAP, shout about it!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Citco!
How to prepare for a job interview at Citco GSGS
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around IFRS and GAAP. Be ready to discuss your experience with general ledgers and financial statements, as well as any specific software like MRI or Yardi that you've used.
✨Showcase Your Leadership Skills
Since this role involves managing teams, be prepared to share examples of how you've successfully led and developed others in your previous positions. Highlight your supervisory experience and any specific challenges you've overcome.
✨Client-Centric Mindset
Citco values exceptional client service, so think of instances where you've gone above and beyond for clients. Be ready to discuss how you handle escalations and ensure compliance with service agreements.
✨Prepare for Technical Questions
Expect some technical questions related to fund accounting and real estate structures. Brush up on your knowledge of limited partnership accounting and tax-efficient investment vehicles to demonstrate your expertise.