At a Glance
- Tasks: Lead and manage the Fund Services team, driving client relationships and operational excellence.
- Company: Join Citco, a global leader in fund services with a diverse and inclusive culture.
- Benefits: Enjoy flexible working arrangements, training support, and a focus on your wellbeing.
- Other info: Collaborate with global teams and embrace diversity in a supportive workplace.
- Why this job: Make a real impact in a dynamic environment while advancing your career in fund services.
- Qualifications: Proven leadership skills and experience in fund administration or related fields.
The predicted salary is between 75600 - 92400 £ per year.
About Citco
Citco is a global leader in fund services, corporate governance, and related asset services, with staff across fifty office locations worldwide. With more than $2.3 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
About the Team & Business Line
As a core business, Fund Administration is at the heart of Citco's operations, providing alternative assets and accounting services for clients. Our continuous investment in learning and technology solutions enables us to deliver seamless client experience. We're now seeking a dynamic and experienced fund services professional to undertake a senior role within our growing Jersey Fund Services business.
In addition to your responsibilities with the local team in Jersey, you will work with teams across multiple locations, as well as internal and external clients at the firm, adding value to the Fund Services business teams. This is a unique opportunity to drive growth and add value to our Fund Services chain. As a key member of our team, you will bring strong commercial acumen, exceptional leadership qualities, and operational expertise to the role. Your ability to think strategically, lead projects, and improve business processes will be essential in driving our business forward and delivering exceptional results for our clients.
- Relevant professional certification or qualification in Company Secretarial, Law, Accounting, or Investments.
- In-depth knowledge of statutory and regulatory requirements in Alternative Asset Management Industry.
- Practical experience with SPVs and/or Funds administration.
- Demonstrated success in process optimization within fund services and SPV administration.
- Proven leadership capabilities.
- Track record of successful team management and fostering an inclusive work environment.
- Demonstrated ability to maintain effective work-life integration practices.
- Experience working in diverse, international environments.
- Proven ability to manage multiple priorities effectively.
- Professional proficiency in English.
- Strong capability with Microsoft Applications (Word, Excel, PowerPoint).
- Effective communication skills with experience collaborating across global teams.
- Results-oriented with self-directed work style.
- Ability to undertake business travel as required.
Our Benefits
Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Leadership & Management
- In conjunction with senior colleagues in Jersey, leading, developing and managing the respective Fund Services team within your remit, including cross location responsibilities.
- Support management to develop and implement client service strategies into opportunities for current/prospective clients.
- Collaborate with other departments and act as the link from Fund Services into the wider CRM model.
- Foster a positive and collaborative team culture focused on exceptional client service.
Client Relationship
- Serve as the primary point of contact for clients, addressing their needs and concerns with professionalism and efficiency.
- Drive the coordination of new client integrations and existing client launches.
- Understand and communicate clients’ requests with various Citco business functions, operational and support teams to promote effective internal communication.
- Drive transparent communication with clients, negotiate service level agreements (SLA) and take ownership of the overall client relationship and service delivery for your portfolio.
- Act as the Subject Matter Expert for local corporate and legal issues, maintaining awareness of legal and regulatory changes.
- Act as a director or manager or other officer of client entities and attend board meetings, where relevant.
- Identify opportunities to expand existing relationships by cross-selling additional Citco products/services.
- Support the Relationship Managers with regards to performance and financial targets.
Service Delivery
- Develop a broad understanding of Citco business lines and associated product/service propositions.
- Plan resources in line with business demands, seeking opportunities to implement efficiencies and grow the book of business.
- Work closely with the Operations team to identify opportunities for process improvements and system development with the aim of minimizing operational risk and improving efficiency.
Compliance / Governance
- Maintain and review processes and procedures to ensure seamless internal and external compliance with client SLAs and operational deliverables.
- Responsible for adherence to applicable company policies, procedures, and internal controls (including audit, risk & compliance, business continuity) and fostering a favourable control environment.
- Ownership of risk events, escalation and incident resolution and implement action plans as required.
Performance Management
- Participate in recruitment and appraisal processes to attain a best-in-class team.
- Set performance goals for your team and monitor progress against targets.
- Break down organizational and client KPIs into team’s goals and objectives to monitor performance of your team and ensure best practice.
- Utilize key performance indicators (KPIs) to measure and report on the effectiveness of client services activities.
- Encourage professional development and provide opportunities for team members to advance their careers.
Full time
Posting Date: 2026-07-22
Senior Manager (Vice President), Fund Services employer: Citco Group
Citco is an exceptional employer, offering a dynamic work environment in Jersey that prioritises employee wellbeing and professional growth. With a strong commitment to diversity and inclusion, Citco fosters a collaborative culture where innovative ideas thrive, and employees are supported through flexible working arrangements and comprehensive training programmes. Joining Citco means being part of a global leader in fund services, where your contributions directly impact client success and your career development is actively encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager (Vice President), Fund Services
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like Citco Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Manager (Vice President), Fund Services
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Citco Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Citco Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Citco Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Citco Group.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
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✨Network with Industry Professionals
Before your interview, reach out to current or former Citco Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
