Senior Quality Consultant in London

Join to apply for the Senior Quality Consultant role at CITB. This is more than a desk job. You'll be out on the road, meeting training providers, reviewing processes, and helping shape the future of construction training delivery in the UK. Whether you're from a construction background or have worked in training and compliance, if you're highly organised and enjoy working independently, we want to hear from you.

What you'll be doing:

• Manage a caseload of training providers as part of CITB's 'Training Provider Network'
• Plan, deliver, and follow up on quality assurance audits
• Identify and act on non-conformances, malpractice, maladministration, or fraud
• Support training providers with advice and best practice for training, assessment, and testing
• Assist with the onboarding and approval of new training organisations
• Conduct sampling of assessment, training, and testing
• Review applications from trainers, assessors, and testers in line with CITB scheme requirements
• Deliver constructive feedback and produce clear, plain-English reports
• Share insights and contribute to continuous improvement across the network

Qualifications:

• Educated to GCSE standard (Grades A–C in Maths and English)
• ISO 9001 Auditor (or willingness to obtain once in post)
• Recognised training qualification (or willingness to obtain once in post)
• Site Manager Safety Training Scheme qualification (or willingness to obtain once in post)
• In-depth knowledge of educational quality assurance and auditing systems
• Strong occupational expertise in the construction and built environment
• Excellent communication and interpersonal skills
• Able to work independently and manage your own workload
• Confident handling difficult conversations and managing conflict professionally
• D34 (V1), D35 (V2) Internal or External Verifier qualifications
• Education to A-Level standard (or equivalent)

What You'll Get in Return:

• 25 days holiday + bank holidays + 3 days Christmas shutdown
• Generous pension scheme (up to 9% employer contribution)
• Life assurance (4x salary)
• 2 paid volunteering days per year
• 24/7 GP Services
• Professional development & funded training qualifications
• Employee Assistance Programme — because your wellbeing matters

Why Join CITB:

CITB plays a crucial role in supporting the construction sector and its people. We invest in skills, training, and workforce development to ensure a strong future for UK construction. By joining our team, you'll work with passionate professionals on meaningful projects that impact people and communities across the nation.

Closing Date: Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis; therefore, early applications are encouraged to avoid disappointment.