Curriculum Support Worker

Are you practical, organised and passionate about supporting high quality construction training? CITB is looking for a motivated Curriculum Support Worker to join our team in Bircham Newton, helping ensure our instructors, lecturers and learners have everything they need to succeed.

Hours of Work: Full-time (35 hours per week)
Working Pattern: Monday – Thursday 8am to 4:30pm with 30 minutes lunchbreak and Fridays 8am to 11am
Contract: Permanent
Grade: TM2
Target Salary: £28,784 per annum
Location: NCC East, Bircham Newton, King’s Lynn, Norfolk, PE31 6RH

Special Requirements: Duties include transporting, lifting, and handling equipment/materials as part of daily operations.

About the Role
This is a hands‑on, varied role where no two days are the same. You’ll play a key part in preparing training areas, maintaining equipment, and supporting the smooth running of workshops and practical classes across our curriculum areas.

What you’ll be doing:

• Maintain training areas and workshops to exceptionally high standards
• Ensure all tools, equipment, plant and resources are prepared, inspected and ready for use
• Check that construction plant carries the correct examination certification
• Promote a safe working environment by upholding all health and safety policies
• Prepare plant, equipment and materials for training, assessments and End Point Assessments (EPA)
• Monitor stock levels, raising orders when replenishment is needed
• Carry out inspections on plant, lifting equipment and workshop tools, logging outcomes
• Dispose of waste safely and in environmentally responsible ways
• Manage storage areas and maintain an organised, accountable system for equipment and materials
• Work alongside the Estates team to log and monitor facility improvement works
• Operate construction plant where required to support training activities
• Assist with unloading materials safely using appropriate equipment
• Support practical classes, demonstrations and instructors as needed
• Contribute to team meetings and uphold CITB’s values and behaviours
• Model fairness, inclusion and respect, challenging inappropriate behaviours professionally
• Support a safe, inclusive learning environment and follow all safeguarding procedures
• Build strong relationships with industry partners and stay up to date with sector changes

What we’re looking for:

• Level 2 vocational qualification relevant to the role (e.g Groundworks or similar construction‑based qualification)
• Relevant licences to practice (or willingness to achieve within 6 months) (e.g. machinery operating licence, excavator, telehandler)
• First Aid qualification (or achieved within 6 months)
• Experience using Microsoft 365
• Strong organisational skills
• Excellent communication skills, verbal and written
• Hold a Level 2 qualification or higher in English and maths or demonstrate proficiency at Level 2 or above through a recognised assessment in both subjects
• Driving Licence
• Knowledge of current industry practices
• Relevant industry experience in a similar or related role

You’ll be part of a supportive, collaborative team dedicated to shaping the future of the construction workforce. This role offers great variety, opportunities to develop your skills, and the chance to make a real difference to the learner experience.

Benefits:

• Subsidised Costa Coffee on site
• Free onsite parking
• Free onsite gym
• 25 days holiday + bank holidays
• 3 additional days Christmas shutdown
• Generous pension scheme (up to 9% employer contribution)
• Life assurance (4x salary)
• 2 paid volunteering days per year
• Professional development & funded training qualifications
• Employee Assistance Programme — because your wellbeing matters
• Be part of a respected organisation shaping the future of UK construction

Closing Date: Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis, therefore early applications are encouraged to avoid disappointment.

Safer Recruitment: CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre‑employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service and/or Disclosure Scotland. An enhanced DBS with child barring check is required for this post. This role is exempt from the Rehabilitation of Offenders Act 1974. Applicants are required to declare all criminal convictions, cautions, and warnings, including those that are spent, unless they are protected under current DBS filtering rules. During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence. Please note: It is a criminal offence for an individual who is barred from working in regulated activity with children or vulnerable adults to apply for this position.