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- Tasks: Process candidate records and support the team with administrative duties.
- Company: Join CITB, a leader in supporting construction industry skills and training.
- Benefits: Enjoy 25 days holiday, free parking, and a generous pension scheme.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Great career growth opportunities in a supportive team.
The predicted salary is between 23000 - 32000 £ per year.
Are you detail-oriented, organised, and passionate about supporting learners on their apprenticeship journey? CITB is looking for a proactive and customer-focused Apprenticeship Processing Administrator to join our dynamic team.
Location: NCC Scotland,Inchinnan, Scotland, PA4 9RQ
Hours of Work: Full-time
Working Pattern: 35 hours per week, Monday to Friday
Contract: Fixed Term for 6 months
Grade: TM2
Target Salary: £28,784 per annum
What You’ll Be Doing:
- Process candidate records, contracts, and documentation in line with agreed procedures and service standards
- Coordinate key processing stages from registration to completion, ensuring timely and accurate data entry
- Respond to routine queries from internal and external contacts, escalating complex matters as needed
- Maintain accurate records to support audit, compliance, and funding requirements
- Support the team with administrative duties including reports, correspondence, and communications
- Identify and suggest improvements to processes and systems
Your Experience:
- Clear and confident communicator — written, verbal, and face-to-face
- Strong attention to detail and accuracy in processing transactions
- Ability to work independently and collaboratively in a structured environment
- Experience using databases and Microsoft Office applications
- Customer-focused with a positive approach to working relationships
- Organised and able to manage workload to meet deadlines
- Experience in a compliance-led or regulated environment
- Familiarity with apprenticeship delivery or educational/training settings
- Ability to interpret and apply policies and procedures to ensure quality outcomes
What You’ll Get in Return:
- Free onsite parking
- 25 days holiday + bank holidays
- 3 additional days Christmas shutdown
- Generous pension scheme (up to 9% employer contribution)
- Life assurance (4x salary)
- 2 paid volunteering days per year
- 24/7 GP Services
- Employee Assistance Programme
Why Join CITB
At CITB, we’re dedicated to supporting the skills and training needs of the construction industry. You’ll be part of a collaborative team that values integrity, continuous improvement, and making a real impact.
Closing Date
Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis; therefore, early applications are encouraged to avoid disappointment.
Safer Recruitment
CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service or Disclosure Scotland. A basic PVG is required for this post.
During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence.
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Apprenticeship Processing Administrator employer: Citb
Contact Detail:
Citb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship Processing Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CITB. Understand their values and mission, especially around skills and training in the construction industry. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to processing and compliance. Think about examples from your past experiences where you've demonstrated attention to detail and customer focus. We want you to shine!
✨Tip Number 3
Show off your communication skills! Whether it's in person or over the phone, be clear and confident when discussing your experiences. Remember, this role requires strong communication, so let your personality come through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Apprenticeship Processing Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Apprenticeship Processing Administrator role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clear communication, so make sure your points are easy to understand and directly address the requirements mentioned in the job description.
Show Your Attention to Detail: Since this role involves processing records and documentation, it’s crucial to demonstrate your attention to detail. Double-check your application for any typos or errors before submitting it — we’re looking for candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out!
How to prepare for a job interview at Citb
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Apprenticeship Processing Administrator role. Familiarise yourself with the key responsibilities like processing candidate records and maintaining accurate documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s through managing data entry or ensuring compliance, having specific instances ready will highlight your suitability for the job.
✨Practice Your Communication Skills
As a clear and confident communicator, you'll need to articulate your thoughts well. Practice answering common interview questions out loud, focusing on both verbal and non-verbal communication. This will help you feel more at ease during the actual interview and convey your ideas effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about CITB and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to clarify any doubts you might have!