At a Glance
- Tasks: Conduct audits and provide consultancy for ISO Certification, both onsite and remotely.
- Company: Join Citation, a leading provider of ISO consultancy with over 25 years of experience.
- Benefits: Enjoy 25 days holiday, birthday leave, healthcare plans, and unique perks like Pawternity Leave.
- Why this job: Be part of a dynamic team that values positivity, growth, and making businesses better.
- Qualifications: Experience in conducting audits and strong client liaison skills are essential.
- Other info: Flexible working options and opportunities for personal development await you!
The predicted salary is between 36000 - 60000 £ per year.
We provide professional consultation and support for organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry-leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in.
Key tasks
- Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards
- Conducting both onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards
- Delivering Internal Audit Training to clients
- Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies
- Other bespoke services from time to time depending on the needs of the company
Who are we looking for?
We are looking for people with a positive outlook, who embrace change and continual improvement displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to your own car.
Essential skills:
- Client liaison and negotiation skills
- High levels of computer literacy
- Ability to use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards
- Present a positive and professional image to internal and external clients
- Be highly motivated and able to work with autonomy with great time management
- High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations
- Confidence and positivity
- ‘Can do’ attitude, embracing changes and continual improvement
Perks:
- 25 Days of Holiday + Bank Holidays
- Birthday Bliss: Enjoy a day off on your birthday
- Post-Wedding Bliss: Extra weeks of holiday for newlyweds
- Growing Families: Vouchers and special perks for expectant parents
- Healthcare cash plan: Private healthcare for peace of mind
- Pawternity Leave: A day off to welcome a new pet
- Community Days: A day off to volunteer or support charities
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
ISO Consultant/ Auditor employer: Citation Professional Solutions
Contact Detail:
Citation Professional Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISO Consultant/ Auditor
✨Tip Number 1
Familiarise yourself with the ISO standards relevant to the role. Understanding the specific requirements and nuances of these standards will not only boost your confidence during interviews but also demonstrate your commitment to the field.
✨Tip Number 2
Network with current ISO consultants or auditors. Engaging with professionals in the industry can provide you with valuable insights and tips on what employers like us are looking for, as well as potential referrals.
✨Tip Number 3
Showcase your client liaison and negotiation skills in conversations. During any informal chats or networking events, highlight your experiences where you've successfully managed client relationships, as this is crucial for the role.
✨Tip Number 4
Be prepared to discuss your adaptability and problem-solving skills. Think of examples from your past experiences where you've had to adjust to changing situations or overcome challenges, as this aligns with our 'can do' attitude.
We think you need these skills to ace ISO Consultant/ Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conducting audits and consultancy, particularly in relation to ISO Standards. Use specific examples that demonstrate your skills in client liaison, negotiation, and time management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your positive outlook and 'can do' attitude. Mention how your experience aligns with the company's mission of making businesses better and how you can contribute to their growth plans.
Showcase Your Skills: In your application, emphasise your high levels of computer literacy and ability to use web-based platforms. Provide examples of how you've generated high-quality outputs in previous roles, as this is crucial for the position.
Prepare for Potential Questions: Anticipate questions related to your experience with ISO Standards and your approach to client management. Be ready to discuss how you embrace change and continual improvement, as these qualities are highly valued by the company.
How to prepare for a job interview at Citation Professional Solutions
✨Showcase Your Audit Experience
Make sure to highlight your previous experience conducting audits, especially if they were external. Be prepared to discuss specific examples of how you approached audits and the outcomes achieved.
✨Demonstrate Client Liaison Skills
Since client interaction is key in this role, be ready to share instances where you've successfully negotiated or liaised with clients. This will show your ability to build strong relationships and instil confidence.
✨Emphasise Your 'Can Do' Attitude
The company values a positive outlook and adaptability. During the interview, express your willingness to embrace change and continual improvement, providing examples of how you've done this in past roles.
✨Prepare for Technical Questions
Given the high levels of computer literacy required, brush up on relevant web-based platforms and IT solutions used in ISO certification. Be ready to discuss how you can generate high-quality outputs efficiently.